What this status means
YANWEN has decided to send the parcel back to the seller who shipped it. "Return to sender" is a return-stage message. The parcel is not on its way to you any more and is being routed back toward the origin warehouse. It usually follows a failed delivery attempt, such as a wrong address or a closed business. In a few cases it appears even after a parcel was marked as delivered.
Is my package delayed?
This message is an exception, not a normal step on the way to you. Delivery to you has stopped, so the parcel will not arrive unless the seller sends it again. The message is rare, and you should not assume the parcel is lost. The return itself is normally tracked to the end.
What happens next
The next update is nearly always "Returned to sender, shipment has been received in sender warehouse". That means the parcel has reached the seller's side. The return trip can take longer than the earlier steps, because the parcel travels back across borders. After that, the seller decides whether to refund you or ship again.
What you can do
- Check the delivery address on your order. A wrong or incomplete address is a common cause.
- Keep watching the tracking until the warehouse receipt appears.
- If the return was not expected, for example the parcel showed as delivered, contact the seller first and have your tracking number and order details ready.
- Once the parcel is back, ask the seller for a refund or a reshipment.
Previous status updates:
- Parcel has been delivered.(Front door) 1
- Parcel delivery failed [Wrong Address]. Parcel will be returned to the warehouse 1
- Parcel delivery abnormal [Business Closed]. Parcel will be returned to the warehouse and delivered on the next business day1
Next status updates:
Other YANWEN international express statuses associated with «package will be returned to the sender»
- — Package return, Received by shipper
- — Return of shipment to Sender – collection date from DHL POP has expired
- — Returned for failed delivery
- — Parcel delivery abnormal [Without Access Code]. Parcel will be returned to the Yanwen warehouse
- — Package return, Pickup by shipper
- — In restituzione al mittente
- — Return to Sender
- — Shipment returned to sender
- — Item has been returned and is enroute to the Sender
- — Package information input - Exception or Return
- — Delivery attempted. Order returned to carrier facility for returned to sender
- — Received at return Warehouse
- — Parcel delivery failed [Business Permanently Closed]. Parcel will be returned to the warehouse
- — Return to w/h - failed attempt delivery
- — 退回
- — The item cannot be delivered and will be returned
Tracking package of YANWEN international express
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking YANWEN international express and get your package location updates to your e-mail, you can Register on our website.
YANWEN international express — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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