your parcel arrives at the airport of the country of origin

What this status means

Yun Express reports that your parcel has reached the airport in the country it was sent from. It has left the sorting facility and is now at the air cargo stage, where it waits to be handed to the airline. The status category refers to export customs, so the parcel is also being checked and cleared to leave the country.

Is my package delayed?

No. This message by itself is normal and is a regular step for international parcels. Updates can pause here for longer than the previous steps, because the parcel is waiting for export clearance and a place on a flight. A pause alone does not mean something is wrong.

What happens next

The parcel is usually loaded onto a flight and the tracking shows a departure from the origin country. After that it travels to the destination country, goes through import customs there, and is passed to a local delivery partner. Some of these steps may appear in tracking with a delay, or several at once.

What you can do

• Wait and keep checking the tracking page, since the next update may take longer than usual.
• If the status stays the same for much longer than the earlier steps, contact the seller first, as they hold the shipping contract.
• Have your tracking number, order number and order date ready when you write.
• Expect possible import duties or taxes once the parcel reaches your country.