What this status means
4PX Express has stopped this parcel at its warehouse because something went wrong during handling or checks there. The parcel will not continue to its destination and is being sent back to the sender. It is still in 4PX's network, not yet on its way to you.
Is my package delayed?
This is an exception, not a normal step. It usually means the parcel will not be delivered. Earlier messages often point to a failed handover to the airline, or to a security or screening restriction on the contents. The return process also takes time, so the parcel will not come back quickly.
What happens next
The next message is almost always "Return to customers", which means the return to the sender has started. After that, the parcel travels back toward the origin. Updates may be sparse, and the return trip can take longer than the outbound steps.
What you can do
- Keep checking the tracking history for the return message and any further updates.
- Contact the seller or marketplace, since they deal with 4PX and decide on refunds or reshipping.
- Ask the seller why the parcel was stopped, especially if the item may be restricted for air transport or screening.
- Have your tracking number and order details ready when you get in touch.
Previous status updates:
- Hand over to airline failed-active order blocking4
- Shipment picked up 3
- Interception reason: security screening restrictions.embargoed item flagged through precise commodity name matching2
- Hand over to airline failed-prohibited items: firearms and ammunition1
Next status updates:
Other 4PX Express statuses associated with «package will be returned to the sender»
- — Return to customers
- — 您的快件已被【广东省肇庆市大旺镇】安排退回，退回原因：无法联系收件人
- — 退回客户。
- — 您的快件已被【广东省佛山市高明区杨和镇】安排退回，退回原因：收件人拒收
- — Package returning
- — Delivery failed,tariff not paid
- — Package returned received by the logistics company in the country/region of departure
- — Incorrectly addressed. Returned to sender
- — Returned from overseas
- — 退回
- — Delivery failed and arrived the return facility
- — 退回客户
Tracking package of 4PX Express
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking 4PX Express and get your package location updates to your e-mail, you can Register on our website.
4PX Express — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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