What this status means
4PX has decided not to forward the parcel and is sending it back to the party that handed it over, usually the seller or the shipper's warehouse. The line most often appears after a failed handover to an airline, for example because the parcel was oversize, belonged to a restricted category such as magnetic items, or was blocked on the order. It can also follow a warehouse handling problem.
Is my package delayed?
This is an exception, not a routine step. The parcel is no longer heading to you, so it will not arrive at your address unless the seller ships it again. Expect the journey to take longer than the original one.
What happens next
Most often, in about nine cases out of ten, the next update is a new scan in Chinese saying the shipment has been collected. This usually means the parcel is back in the sender's hands or has been re-registered at the origin side. A few parcels get a second, similar scan instead. After that, tracking may pause or restart under a new shipment.
What you can do
- Keep checking the tracking for a few updates, as scans can lag behind.
- Contact the seller or marketplace and ask why the parcel was returned and whether they will reship or refund.
- Have your order number and tracking number ready.
- If the seller does not answer, ask 4PX for the return reason, quoting the tracking number.
Previous status updates:
- Hand over to airline failed 14
- The package was returned due to abnormal operation during the warehouse 10
- Hand over to airline failed-package oversize8
- Hand over to airline failed-active order blocking7
- Hand over to airline failed-category restrictions: magnetic items 5
- Shipment arrived at facility and measured 5
- Shipment picked up 5
- Abnormal situation in the warehouse-paste4
- Hand over to airline failed-category restrictions: liquid 3
- Hand over to airline failed-category restrictions: live 3
Next status updates:
- 您的快件在已揽收68
- 您的快件在 7
- Return to customers 1
Other 4PX Express statuses associated with «package will be returned to the sender»
- — 您的快件已被【广东省肇庆市大旺镇】安排退回，退回原因：无法联系收件人
- — The package was returned due to abnormal operation during the warehouse
- — 退回客户。
- — 您的快件已被【广东省佛山市高明区杨和镇】安排退回，退回原因：收件人拒收
- — Package returning
- — Delivery failed,tariff not paid
- — Package returned received by the logistics company in the country/region of departure
- — Incorrectly addressed. Returned to sender
- — Returned from overseas
- — 退回
- — Delivery failed and arrived the return facility
- — 退回客户
Tracking package of 4PX Express
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking 4PX Express and get your package location updates to your e-mail, you can Register on our website.
4PX Express — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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