Important note: The customer 's ID Number is either missing or invalid. The correct details are needed to proceed. Customer to be validated through KYC
Aramex tracking parcelWhat this status means
«Important note: The customer 's ID Number is either missing or invalid. The correct details are needed to proceed. Customer to be validated through KYC» is a checkpoint message of Aramex. On PackageRadar it is grouped under the status «customs office requested an additional information». Customs needs more information, usually about the contents, their value or the recipient. Contact the courier or customs as the message instructs and provide the documents promptly, or the parcel may be returned.
Other Aramex statuses associated with «customs office requested an additional information»
- — The shipment is currently with customs clearance and the customer's documents are required (KYC)
- — Requires additional documents from customer prior to shipping
- — The shipment is currently with customs clearance Awaiting instructions from the customer
- — Customs clearance update: The ID/verification papers were unfortunately not accepted New valid KYC documents are required
- — The shipment is currently with customs clearance awaiting further details from the customer
- — Important note: The customer's ID Number is either missing or invalid. The correct details are needed to proceed Customer to be validated through KYC
- — The package is currently at the origin facility. Awaiting further details from the customer
- — Shipment Held for Customs Clearance - Awaiting Further Details from Customer
- — The package is currently with customs clearance and awaiting further details from the customer
- — Shipment Held for Customs Clearance - Customer ID Number Or Importers Code Required
- — Customer could not be reached - contact details required from customer
- — On hold - Missing clearance documents - Invoice / Know your customer (KYC)
- — Customs clearance update: The ID/verification papers were unfortunately not accepted. New valid KYC documents required
- — The shipment is currently at the origin facility Awaiting further details prior to shipping
- — Additional documents are needed from the customer prior to shipping
- — Delivery status: On hold. There is/are a missing clearance document/s - invoice / Know Your Customer (KYC)
- — The package is currently with customs clearance. Awaiting instructions from the customer
- — The shipment is on hold There is/are a missing clearance document/s - invoice
- — Shipment Held for Customs Clearance - Awaiting Customer Instructions
- — Customer Contacted, hold for customs, reminder
- — Shipment at origin facility - awaiting further details from customer
- — Shipment Held for Customs Clearance - Customer Documents Required (KYC)
- — The package is currently with customs clearance and the customer 's ID number or the importer 's code is required
- — The package is currently with customs clearance and the customer 's documents are required (KYC)
Tracking package of Aramex
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Aramex and get your package location updates to your e-mail, you can Register on our website.
Aramex — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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