What this status means
An Australia Post driver tried to deliver the parcel on their delivery run, but could not hand it over. The parcel is still with Australia Post, either back on the vehicle, at the local delivery facility or at a post office. It has not been lost or returned.
Is my package delayed?
This message is an exception, but a common and usually minor one. It means one delivery attempt did not work. The next step is most often "Delivered", at about 31%. In about a quarter of cases (23%) the same message appears again, so a second attempt can fail too. Each failed attempt adds time, but it does not mean the parcel is in trouble.
What happens next
- Delivery is attempted again, often ending in "Delivered".
- The parcel is moved to a post office or collection point and shows "Awaiting Collection" (about 12%).
- It goes back out on a vehicle with "Onboard for delivery".
What you can do
- Wait and keep checking the tracking history, as a new attempt is often made automatically.
- Look for a notification card in your letterbox or a message from Australia Post. It will say where the parcel is or how to rearrange delivery.
- If the parcel moves to collection, pick it up before the deadline on the card, with photo ID.
- If the attempt failed while you were home, or the status repeats with no change, contact Australia Post, or the seller if you bought through one. Have your tracking number, delivery address and order details ready.
Previous status updates:
- Onboard for delivery 18
- Unsuccessful delivery - Addressee not available 11
- Arrived at local facility for delivery 7
- Received by postal carrier for delivery 5
- Awaiting Collection 3
- Landed 3
- Arrived at facility 1
- Unsuccessful delivery - Item wrongly directed 1
- Attempted Delivery 1
- Cleared and awaiting international departure 1
Next status updates:
- Delivered 15
- Unsuccessful delivery - Addressee not available 11
- Awaiting Collection 6
- Attempted Delivery 6
- Onboard for delivery 4
- Arrived at local facility for delivery 2
- Received by postal carrier for delivery 2
- Arrived at facility 1
- Cleared and awaiting international departure 1
Other Australia Post statuses associated with «delivery attempt failed»
- — No one in attendance
- — Attempted Delivery
- — Unable to deliver - Item carded and transferred to post office for collection
- — Safe place not suitable
- — Attempted delivery - No one in attendance
- — Attempted delivery - Receiver not known at address
- — Unable to gain access
- — Unsuccessful delivery - Address issue
- — Attempted delivery - Incorrect address on item
- — Unsuccessful delivery - Awaiting payment
- — Attempted delivery - Unable to gain access
- — Unable to deliver - transferred to Post Office for collection
- — Locked gate
- — Attempted delivery - Receiver not available
- — Unsuccessful delivery - Force majeure
- — Unsuccessful delivery - Item wrongly directed
- — Unable to be left in a safe place - Location not suitable
Tracking package of Australia Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Australia Post and get your package location updates to your e-mail, you can Register on our website.
Australia Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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