Customer request to change delivery time （return/second attempt）
Aliexpress Standard Shipping tracking parcelWhat this status means
This message comes from the final delivery stage of an AliExpress Standard Shipping parcel. The local delivery company tried to deliver, or was about to, and a request was recorded to change the delivery time. That request may have come from you or from someone at your address. The parcel is with the local carrier in your country, not on an international flight. The status is filed under "return", but the wording points to a second delivery attempt or, less often, a return.
Is my package delayed?
This message is an exception rather than a routine step. It means the first delivery did not go as planned, so the parcel will arrive later than it would have with a successful first attempt. It does not by itself mean the parcel is lost or being sent back. Whether it is rescheduled or returned depends on what the carrier records next.
What happens next
Most often the carrier books a new delivery attempt for the time that was requested. If the new attempt also fails, or the carrier cannot reach you, the parcel may be held for pickup or sent back to the sender. The next tracking update should show which of these applies.
What you can do
- Wait for the next update and keep your phone available, as the carrier may call before delivering.
- Check that the address and phone number on your order are correct.
- If you did not ask for a new time, or the parcel stays at this step for longer than usual, contact the local carrier with your tracking number.
- If the carrier cannot help, open a dispute or message the seller through the marketplace, with your order number and tracking number ready.
Other Aliexpress Standard Shipping statuses associated with «package will be returned to the sender»
- — Package returned received by the delivery company at the country/region of departure
- — 退件出库
- — Return warehouse outbound success
- — Parcel exception handling in sorting center
- — Your package has exceeded the maximum self-pickup storage period and was removed
- — Returned to domestic location from line-haul
- — Handover from return warehouse
- — Package returning
- — Parcel returned to overseas warehouse, inbound success
- — Возврат,Истек срок хранения
- — Package returning. Shipped out from consolidation warehouse
- — Package returned to warehouse. Outbound success
- — Package returned received by the logistics company in the country/region of departure
- — Delivery to sorting center unsuccesful
- — Return- Other
- — Возврат,Отсутствие адресата по указанному адресу
- — RETURNED TO DEPOT
- — Currently under customs inspection. Once complete package will be returned to sender
- — undeliverable start return,Delivery delay
- — Return to customers
- — Return to Sender
- — Unreachable return handover out
- — Отказ от бронирования интервала доставки,Возврат отправителю
- — The item has been returned and arrived at PostNL
- — Hand over to domestic carrier for return.Mailno:***********7283
- — Package returning. Shipped out from warehouse
- — Package returned, failed to be shipped out,Shipping details incorrect
- — Customs clearance failed and needs to be returned
- — No response from client, package will be returned or destroyed
- — Package returning. Departed from warehouse
- — not picked up from the pickup point, on the way to HFD warehouse
- — undeliverable start return
- — Возврат
- — Return To Sender in progress
- — Hand over to domestic carrier for return.Mailno:***********4476
- — Package returned arrived at the transit country/region
- — The item has been returned to the sender
- — Изъято из почтомата
- — Доставка невозможна.Возврат, превышение срока хранения
- — Hand over to domestic carrier for return.Mailno:***********3235
- — Handling unreachable parcel
- — Не верный адрессполучителя (возвратповторная доставка)
- — Доставка невозможна.Возврат, отказ получателя
- — Hand over to domestic carrier for return.Mailno:***********6996
- — Возврат,Заявление отправителя
- — Return - Other
- — Покинуло место возврата/досылки
- — Возврат,Иные обстоятельства
- — Returned for failed delivery
- — undeliverable start return,Other reasons
- — Returned item left for place of origin
- — International Transit, Returned to Sender Triggered
- — undeliverable start return,Home delivery unsuccessful
- — Received at return Warehouse
- — International Transit, Returned to Sender at Origin Facility
- — Returned from Overseas Postal Admin
- — Siunta grąžinama siuntėjui
- — Unclaimed and will be returned to the sender
- — Hand over to domestic carrier for return.Mailno:***********4009
- — Can't contact with customer (return/second attempt)
- — Возврат разрешен
- — Depart from sorting center failure, Canceled by sender
Tracking package of Aliexpress Standard Shipping
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