Review by Kissa-orlova about China EMS ePacket package LC1********CN

Ordered from Vanvatt.com. They advertised prices that were to good to be true for a TV. They also ship from China. I don't really have a problem with other companies I've ordered from China. You kind of go into it knowing shipping will take longer. They have sent the wrong item 3 times and I've only received 1 actual shipment. 2 other replacement orders got lost and they sent the wrong item again. I finally refused the last package and it has not reached them yet so I can finally get a refund. This all started because I wanted to watch the Super Bowl on a new TV. Don't order from this company you won't get what you ordered and they only want to give you discount coupons for a future order from some of their other sites. Getting a refund per their policies is very difficult. You know you are going to receive the wrong item when the tracking states an Epacket is coming and you are expecting a 58 inch TV. Thank goodness for tracking numbers.

— Jun 3, 2020, posted by gailhinckley70

I’ve been waiting on m package for MONTHS, I knew it would take time but this is ridiculous! At this point I just want my money back !!

— Jun 6, 2020, posted by qnelson43

Subject package was misdelivered to a LAKEWOOD, NJ address. It should have been delivered to EUCLID, OH. I tried to resolve through USPS but they were unable to provide assistance since package was mislabeled by shipper. Right now I do not have product, and am out amount of purchase due to inability to contact vendor in China. Major disappointing situation compounded by "tracking resolution" charging $1.00 for assistance. Why pay for resolution when I'm losing out on my purchase and cost of merchandise???? Anyway, very disappointed.

— Jun 7, 2020, posted by DebM