The shipment has been returned to the Niederaula Returns Service Center
Deutsche Post tracking parcelWhat this status means
The parcel has reached the Niederaula Returns Service Center, a Deutsche Post facility in Germany that handles shipments coming back to the sender. It is a returns stage: the parcel is no longer heading to you. The parcel is physically at that facility, and it is being processed there.
Is my package delayed?
This message is an exception, not a normal delivery step. It usually means the shipment could not be delivered or was sent back, so it will not reach you unless the sender sends it again. Most often it appears after the parcel was already sent on towards the destination country, so the return may take longer than the previous steps.
What happens next
The next update is usually a note that a preferred location was designated as a reception option for the shipment. After that, the parcel is handled for return to the sender or for further processing. Updates can be sparse during this stage.
What you can do
- Keep checking the tracking history for new entries.
- If you did not expect a return, contact the seller first and ask why the parcel came back.
- Ask the seller whether they will resend it or refund the order.
- Have your tracking number and order details ready if you contact Deutsche Post.
Previous status updates:
- The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization 12
- The shipment has been loaded onto the delivery vehicle. Delivery is expected to take place today 2
- The shipment has arrived in the destination country/destination area 1
- Die Sendung wurde im Briefzentrum bearbeitet 1
- The shipment has arrived at the parcel center 1
- Отправлено из центра сортировки1
- Send item abroad (EDI-received)1
- Unfortunately delivery of the shipment was not possible. The shipment is returned to the sender 1
- The shipment is being transported to the destination country/destination area 1
Next status updates:
Other Deutsche Post statuses associated with «package returned to the sender»
- — The item was returned and delivered to the sender
- — The return shipment was delivered to the warehouse
Tracking package of Deutsche Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Deutsche Post and get your package location updates to your e-mail, you can Register on our website.
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