What this status means
The parcel has left the first DHL eCommerce facility, the one in the country or region where it was sent from. It was processed there and has now been loaded for the next leg of its journey. It is on a truck or flight between facilities, not yet at its destination.
Is my package delayed?
No. This message by itself is normal and is a regular step in the journey. It always follows "PROCESSED", and it is not an exception or a sign of a problem.
What happens next
Most often, in about 86% of cases, the next update is "ARRIVAL DESTINATION DHL ECOMMERCE FACILITY". That means the parcel has reached a DHL eCommerce facility in the destination country. Occasionally the next update is a general "EN ROUTE" scan. In rare cases the parcel is handed to a shipping partner, such as USPS, for final delivery. The gap before the next scan can be longer than the previous steps, because the parcel is travelling between countries or regions and is not scanned along the way.
What you can do
- Wait and keep checking the tracking history. A pause after this message is normal.
- If there has been no new scan for much longer than the earlier steps took, contact the seller first, since they arranged the shipment with DHL.
- Have your tracking number and order details ready when you write.
- Customs duties or fees may apply once the parcel reaches the destination country. Check the seller's information about this.
Previous status updates:
- PROCESSED 62
Next status updates:
- ARRIVAL DESTINATION DHL ECOMMERCE FACILITY 54
- EN ROUTE 8
- Departed Shipping Partner Facility, USPS Awaiting Item1
Other DHL Global Mail statuses associated with «in transit - departed waypoint»
- — SCANNED INTO SACK/CONTAINER
- — DEPARTED FROM LOCAL DISTRIBUTION CENTER
- — PROCESSING COMPLETED AT ORIGIN
- — PROCESSED AT TRANSIT FACILITY
- — DEPARTED_FROM_ORIGIN_FACILITY
- — DEPARTED
- — EN ROUTE
- — PROCESSED AT LOCAL DISTRIBUTION CENTER
- — DEPARTED FROM TRANSIT FACILITY
- — DEPARTURE DHL DISTRIBUTION CENTER
- — PROCESSED SORT FACILITY
- — The shipment has left transit country
- — PACKAGE DEPARTED SCREENING FACILITY
- — The shipment has been processed at gateway in origin country
- — Picked up at DHL ServicePoint by the courier
- — DEPARTED FROM FACILITY
- — PROCESSED THROUGH SORT FACILITY
- — HANDED OVER TO PARTNER CARRIER
- — Departed from international sorting center in country of origin
- — Departure from the international sorting center
- — Departed from international sorting center in transit country
- — Sorted at sorting center in country of origin
- — The shipment has departed from terminal
- — SHIPMENT WAS PROCESSED AT DESTINATION SORTING HUB
- — DEPART USPS SORT FACILITY
- — PARTNER EVENT - DEPARTED PARTNER FACILITY
Tracking package of DHL Global Mail
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking DHL Global Mail and get your package location updates to your e-mail, you can Register on our website.
DHL Global Mail — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!