What this status means
DHL Global Mail has scanned your parcel as it left one of its local distribution centers. This is a sorting site in the early or middle part of the journey, not the final delivery depot. The parcel is now moving on to the next stage, such as an export or transport leg, or a hub in another country.
Is my package delayed?
No, this message by itself is normal. It is a routine movement scan and not an exception. The same message sometimes appears more than once, because a parcel can pass through more than one distribution center. Repeats are not a sign of a problem on their own.
What happens next
Most often the next update says the shipment will be transported to the destination country and then handed over to the delivery organization. In about a quarter of cases the next entry says it has arrived in the destination country. Other possible updates are an arrival in country scan or another departure from a distribution center. After that, a local postal or delivery partner usually takes over for the final delivery.
What you can do
- Wait and check the tracking again later. Updates can lag while the parcel is in transit between countries.
- If the tracking stays on this message for longer than the previous steps took, ask the seller first, since they booked the shipment.
- If the seller cannot help, contact DHL Global Mail with your tracking number and order details.
- Once the parcel reaches your country, check whether the local carrier asks for customs fees or an address confirmation.
Previous status updates:
- SCANNED INTO SACK/CONTAINER 32
- ARRIVAL IN COUNTRY 32
- The shipment has arrived in the destination country/destination area17
- DEPARTED FROM LOCAL DISTRIBUTION CENTER 12
- PROCESSING COMPLETED AT ORIGIN 8
- The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization6
- ARRIVED AT CUSTOMS 4
- Expected from abroad4
- The customs clearance process for import into the destination country/region has been completed2
- The shipment cannot be delivered in the destination country /region2
Next status updates:
- The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization51
- The shipment has arrived in the destination country/destination area27
- ARRIVAL IN COUNTRY 12
- DEPARTED FROM LOCAL DISTRIBUTION CENTER 10
- Arrived in destination country5
- The shipment has left the import parcel center in the destination country/destination area4
- Поступило в ЦМПОЛ3
- ARRIVED AT LOCAL DISTRIBUTION CENTER 2
- Принято почтовое отправление2
- MISROUTED1
Other DHL Global Mail statuses associated with «in transit - departed waypoint»
- — SCANNED INTO SACK/CONTAINER
- — PROCESSING COMPLETED AT ORIGIN
- — PROCESSED AT TRANSIT FACILITY
- — DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
- — DEPARTED_FROM_ORIGIN_FACILITY
- — DEPARTED
- — EN ROUTE
- — PROCESSED AT LOCAL DISTRIBUTION CENTER
- — DEPARTED FROM TRANSIT FACILITY
- — DEPARTURE DHL DISTRIBUTION CENTER
- — PROCESSED SORT FACILITY
- — The shipment has left transit country
- — PACKAGE DEPARTED SCREENING FACILITY
- — The shipment has been processed at gateway in origin country
- — Picked up at DHL ServicePoint by the courier
- — The shipment has departed from terminal
- — Departed from international sorting center in country of origin
- — PARTNER EVENT - DEPARTED PARTNER FACILITY
- — DEPARTED FROM FACILITY
- — PROCESSED THROUGH SORT FACILITY
- — Departure from the international sorting center
- — Departed from international sorting center in transit country
- — Sorted at sorting center in country of origin
- — SHIPMENT WAS PROCESSED AT DESTINATION SORTING HUB
- — DEPART USPS SORT FACILITY
- — HANDED OVER TO PARTNER CARRIER
Tracking package of DHL Global Mail
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking DHL Global Mail and get your package location updates to your e-mail, you can Register on our website.
DHL Global Mail — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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