At Dispatcher-Booking modified by dispatcher

What this status means

Emirates Post has a shipment record for your parcel, and the dispatcher has changed some booking details. The parcel is still at the earliest stage of its journey. It may not have been collected or scanned into the postal network yet. Changes like this are usually small corrections, such as an address detail, a service type or a weight.

Is my package delayed?

This message by itself is normal. It is an administrative update, not a sign of loss or damage. It becomes a concern only if the tracking stays on this line for longer than the earlier steps took, since that can mean the parcel has not yet been handed over for processing.

What happens next

Once the parcel is collected or received at an Emirates Post facility, a new scan should appear, usually an acceptance or processing message. After that it moves on to sorting and onward transport. Each stage should add a new line to the tracking history.

What you can do

• Wait and keep checking the tracking history for a new scan.
• Check that the delivery address and phone number on your order are correct.
• If nothing changes for longer than usual, ask the seller whether the parcel has been handed to Emirates Post.
• If the seller confirms it was handed over, contact Emirates Post with your tracking number and order details.