FedEx

Picked up - Your package was picked up and is on a truck loaded by your shipper

FedEx tracking parcel

What this status means

The seller (the shipper) has handed your parcel to FedEx, or loaded it onto a truck themselves, and FedEx has recorded that pickup. The parcel is on a truck on its way to the first FedEx facility. It has not yet been scanned inside FedEx's own network, which is why you see this wording about a truck loaded by your shipper.

Is my package delayed?

No. This message by itself is normal and is an early step in the journey. Most parcels reach it right after FedEx receives the shipment information from the seller. Sometimes the same update appears again or the status steps back to the earlier "shipment information sent" message. That is usually a routine scan sequence and not a problem.

What happens next

Most often, in about two thirds of cases, the next update is "Arrived at FedEx location". That means the parcel has reached its first FedEx facility and been scanned there. In about a quarter of cases the earlier "shipment information sent" message shows up again first. Rarely, an exception such as an unreadable barcode label that was replaced appears. It is normally fixed without any action from you.

What you can do

  • Wait and keep checking. The next scan should appear once the parcel reaches a FedEx facility.
  • If the status stays the same for longer than usual, ask the seller to confirm when they handed the parcel over.
  • If an exception appears or the tracking stops moving, contact FedEx.
  • Have your tracking number and order details ready when you contact FedEx or the seller.

Previous status updates:

Next status updates:


Other FedEx statuses associated with «package accepted»


Tracking package of FedEx

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking FedEx and get your package location updates to your e-mail, you can Register on our website.

FedEx — is not the only postal service that you can track at PackageRadar. See full list of postal services available.