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Review by BRS98 about Japan Post package EM2********JP

EM2********JP delivered in 5 days

VNPOST is so bad and obstinate, they fail to deliver my package because the mailman thinks my package is missing my phone number but the truth is it wasn't missing and my address and phone are actually attached to the top of the package by JAPAN POST when I go to my local post office to receive the package. The worst part about VNPOST is their customer support, they refuse to contact the office in charge of my package delivery for re-inspection about my address and phone number unless I got an image of the EMS label from the sender, and if they did contact the office then by that time your package has already got sent back to where it came from. And you know what after the first fail delivery attempt they immediately try to get the package to be sent back to JAPAN. If you sent something from abroad to Viet Nam try to write some note like "Số điện thoại *insert your phone here*" as big as possible on the package and try to get an image of the EMS label of your package from the sender as soon as possible before your package arrives at Viet Nam or you have to bring your identity card and go to post office to receive your package.

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Other reviews about Japan Post

If a bender offers a shipping rate other than the less expensive option take it. USPS is slow at moving pkgs from import customs facility. Everything else went smooth.

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This is my first time doing sea shipping via Japan Post. The original estimate from my supplier was 60 days, but the package arrived after 69 days in transit. I was a little worried that the package would not arrive, because I did not receive a notification that the package had arrived in the US. The last update I received was 2 days after it originally shipped, after which there was complete radio silence! "Exported from the departure country" Patience is a virtue!

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Package tracked well and delivered and even had a online option to choose a specific time to deliver if there is a missed first attempt which is a good thing then again most companies do this now but have that extra online feature which should be a must for all post companies to have online because not all have this as an extra feature all in all good partnership service

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