What this status means
Your Colissimo parcel has reached the sorting site that serves the delivery area in its destination country. It is physically in that building, where it is being sorted by address and assigned to a delivery round. This is a late stage of the journey, after the long-distance transport and before the final delivery.
Is my package delayed?
On its own, this message is normal. It usually follows "Your parcel is transiting through our logistics platforms" and is most often followed by the delivery hub message. Only if the parcel stays on this line for longer than the previous steps took, or if an address problem is reported, would it point to a delay.
What happens next
Most often, in about two thirds of cases, the next update says the parcel has arrived at its delivery hub and that delivery is being prepared. In some cases the next update is already "Your parcel has been delivered". Less often, the courier reports an incomplete address or an error that it is working to fix.
What you can do
- Wait and keep checking the tracking history; no action is needed for now.
- Make sure the delivery address, building access and phone number are correct and complete.
- If the parcel stays on this message for longer than the earlier steps, or an address problem appears, contact La Poste customer service with your tracking number.
- If the courier cannot help, ask the seller, with your order details at hand.
Previous status updates:
- Your parcel is transiting through our logistics platforms 763
- Your package continues its journey to its destination territory 165
- Your parcel is on its way in its destination country 124
- Your Colissimo is being processed at the local sorting site 31
- The delivery address is incomplete and additional information is required for a successful delivery. Please contact our customer service to provide the necessary additional information 20
- Your parcel could not be delivered. It will be sent out for delivery tomorrow (excluding Sundays and public holidays) 10
- Your parcel cannot be delivered today. It will be delivered as soon as possible 8
- We came by but your parcel could not be delivered. It will be forwarded to a pick-up point 7
- Регистрация6
- You have requested that your parcel be made available at a shopkeeper pick-up point. You will receive further information as soon as it is available there 6
Next status updates:
- Your parcel has arrived at its delivery hub. We are preparing its delivery 715
- Your parcel has been delivered 162
- Your Colissimo is being processed at the local sorting site 31
- The delivery address is incomplete and additional information is required for a successful delivery. Please contact our customer service to provide the necessary additional information 30
- An error has occurred regarding the delivery of your parcel. We are doing everything we can to get it back on track 25
- Обработка - Прибыло в место вручения24
- We came by but your parcel could not be delivered. It will be forwarded to a pick-up point 22
- Your parcel is ready for you to pick up at your pick-up point. Do not delay in picking it up within the specified time! 20
- Your parcel is available at your pick-up point for a period of 15 calendar days. Don't put off picking it up! It will be given to you upon presentation of an original identity document 16
- Your parcel is transiting through our logistics platforms 14
Other La Poste of France statuses associated with «arrived at destination facility»
- — Your item has arrived at its delivery hub. We are preparing its delivery
- — Your item is being processed at the local sorting site
- — Sorted at delivery location
Tracking package of La Poste of France
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking La Poste of France and get your package location updates to your e-mail, you can Register on our website.
La Poste of France — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!