An error has occurred in the routing of your item. We are doing everything possible to get your item back on its way. We apologise for any inconvenience
La Poste of France tracking parcelWhat this status means
La Poste has noticed that your parcel was sent the wrong way or handled at the wrong point. It is a routing mistake inside the network, not a problem with your address or your order. The parcel is still with La Poste, usually at a sorting platform, and is being put back on the correct route.
Is my package delayed?
This is an exception, but usually a minor one. A wrong turn adds extra handling, so the parcel may arrive later than first expected. The message does not mean the parcel is lost. In most cases the next updates are ordinary transit or sorting messages, which suggests the parcel returns to its normal route.
What happens next
Most often you will see a routine update such as the parcel moving through the logistics platforms (about one third of cases) or being processed at the local sorting site (about a quarter). Less often it is announced at the delivery hub, on its way to a first platform, or being sorted at a departure platform. After that, tracking should continue as normal toward delivery.
What you can do
- Wait and keep checking. Look for a new scan after this message.
- If the status does not change for longer than the previous steps took, contact La Poste.
- If the parcel is a purchase, you can also ask the seller to open an inquiry.
- Have your tracking number, order details and delivery address ready.
Previous status updates:
- Your item is transiting through our logistics platforms to be delivered to you as quickly as possible 20
- Your item is being processed at the local sorting site 15
- Your item is in transit in its country of destination 4
- Your item has arrived at its delivery hub. We are preparing its delivery 2
- Your item is transiting through our logistics platforms 2
- Обработка2
- Your item is in transit to its delivery hub 1
- Your shipment is being sorted on its departure platform 1
Next status updates:
- Your item is in transit through our logistics platforms 14
- Your item is being processed at the local sorting site 11
- Your item has arrived at its delivery hub. We are preparing its delivery 4
- Your item is on its way to its first logistics platform 4
- Your shipment is being sorted on its departure platform 3
- Your item is transiting through our logistics platforms to be delivered to you as quickly as possible 3
- Your item is transiting through our logistics platforms 2
- Item arrived in logistic center1
- The address on your item is incomplete or incorrect. We are in the process of correcting it so that it can be delivered 1
- Your item is ready to be forwarded from its shipping region. It will be given to the carrier for forwarding 1
Other La Poste of France statuses associated with «package is being rerouted»
- — An error has occurred regarding the delivery of your parcel. We are doing everything we can to get it back on track
- — An error has occurred in the routing of your parcel, due to an incorrect adresse. We are doing everything possible to get it back on its way. We apologise for any inconvenience
- — Une erreur s'est produite dans l'acheminement de votre envoi. Nous mettons tout en œuvre pour qu'il reprenne son parcours et vous prions d'accepter nos excuses
Tracking package of La Poste of France
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking La Poste of France and get your package location updates to your e-mail, you can Register on our website.
La Poste of France — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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