What this status means
«The recipient refused to accept the shipment» is a checkpoint message of Nova Poshta (international). On PackageRadar it is grouped under the status «misc». The courier has recorded a step that does not map onto a standard stage. Read the message itself; if it asks you to do something, follow it, otherwise keep checking the tracking history.
Other Nova Poshta (international) statuses associated with «misc»
- — Немає зв'язку з Клієнтом
- — Україна.Невірні дані в інформації про Клієнта (телефон, ПІБ, адреса) - Вантаж розміщено в ЗМК
- — Communication with customer
- — Data correction is needed – incorrect phone number\address
- — Data correction is needed – incorrect phone number/address
- — The documents for dispatch have been distributed to the customs specialist of the sector
- — Documents for customs clearance received by Consignee
- — Invalid Customer's data information (phone, name, address)
- — Customs verification of intellectual property rights
- — Waybill of the last mile was removed
- — Parcel require customs clearance
- — The documents are transferred to the staff broker for registration
- — The recipient refused to pay customs duties
- — Customer doesn't response
- — Shipment is in the process of recycling
- — Not delivered according to the manifest
- — Receiver refused to pay the customs fees, duties
- — The documents were submitted for customs clearance
- — Incorrect data in the information about the Client (phone, name, address)
- — Accompanying documents received
- — A refund has been issued
- — Shipment is placed in the unclaimed cargo area
- — Client contacted by mail
Tracking package of Nova Poshta (international)
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Nova Poshta (international) and get your package location updates to your e-mail, you can Register on our website.
Nova Poshta (international) — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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