What this status means
Pitney Bowes handles cross-border parcels for online sellers. "Cleared at import gateway" means your parcel has arrived in the destination country and has passed customs checks at its entry point. It is still in the courier's network, not yet with the local carrier that will deliver it.
Is my package delayed?
No. This message by itself is normal and is a positive step, because customs clearance is behind the parcel. It is not an exception or a problem alert. If the parcel stays on this line for longer than the previous steps took, that is worth watching, but the message alone does not signal a delay.
What happens next
The parcel is passed on for delivery within the country. Most often the next update is a handover to a last-mile carrier. Other common updates are:
- Item in transit by a postal company
- Processed in a transit country
- A plain "In Transit" update
What you can do
- Wait and keep checking the tracking history for the next update.
- If nothing changes for longer than usual, contact the seller first, since Pitney Bowes works on their behalf.
- Have your tracking number and order details ready when you ask.
- Check that your delivery address in the order is correct, so the local carrier can deliver without problems.
Previous status updates:
- Shipped from Global Shipping Center to Destination 17
- Pickup confirmed 9
- Cleared at import gateway 2
- Interpost handed item over to postal company 1
Next status updates:
- Handed over to last Mile Carrier 10
- Item in transit by postal company 7
- The shipment has been processed in transit country 6
- In Transit 4
- Cleared at import gateway 2
Other Pitney Bowes statuses associated with «imported to the country of destination»
- — The shipment has arrived in destination country
- — Shipment arrived at destination country
- — Arrived at destination airport
Tracking package of Pitney Bowes
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Pitney Bowes and get your package location updates to your e-mail, you can Register on our website.
Pitney Bowes — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!