What this status means
Thailand Post's delivery person tried to hand the parcel over at the delivery address, and it did not work. The parcel is still with the local post office that serves your address, not lost. The message does not say why. Common reasons are that nobody was there to receive it, the address could not be found, or the parcel could not be handed over at the door.
Is my package delayed?
A failed attempt is an exception, but usually not a serious one. It means delivery has not happened yet, so the parcel will arrive later than it would have if the first attempt had worked. The message by itself does not mean the parcel is lost. In about half of cases the next update is "Final delivery". Sometimes the message repeats after another failed attempt, which happens roughly a quarter of the time.
What happens next
- Most often, the post office tries again and the status changes to "Final delivery".
- In about one in ten cases, the parcel is moved to a collection point and you are expected to pick it up.
- Sometimes it goes back out for delivery, or the message repeats after another failed attempt.
What you can do
- Make sure someone can receive the parcel at the address, and keep your phone on in case the carrier calls.
- Check that the address and phone number on your order are complete and correct.
- If the status does not change for longer than the previous steps took, or the message repeats, contact your local Thai post office with your tracking number.
- If the address on the order is wrong, contact the seller and keep your order details ready.
Previous status updates:
- Arrival at post office 12
- Arrival at inward office of exchange 8
- Unsuccessful (physical) delivery 7
- Item arrival at collection point for pick-up (by recipient) 1
- Item into sorting center 1
Next status updates:
- Final delivery 14
- Unsuccessful (physical) delivery 7
- Item arrival at collection point for pick-up (by recipient) 3
- Item out for physical delivery 2
- Arrival at post office 1
Other Thailand Post statuses associated with «delivery attempt failed»
- — Unsuccessful (physical) delivery, Item held,addressee notified due to Addressee not available at time of delivery
- — Unsuccessful (physical) delivery, Will attempt delivery on next working day due to Addressee not available at time of delivery
- — Unsuccessful (physical) delivery, Scheduled delivery attempt due to Addressee not available at time of delivery
- — Unsuccessful (physical) delivery, Customer notified at addressee's request
- — Unsuccessful (physical) delivery, Item being held, addressee being notified due to Force majeure – item not delivered
- — Unsuccessful (physical) delivery, Item held; waiting for further action/information as addressee not available
- — Unsuccessful (physical) delivery, Customer notified due to failed delivery
- — Unsuccessful delivery. Addressee not available at time of delivery
- — Unsuccessful delivery. Other
- — Unsuccessful (physical) delivery, Addressee s address being verified due to Incorrect Address
- — Unsuccessful (physical) delivery, Closed House
- — Unsuccessful (physical) delivery, Item held for inspection due to Item damage – item not delivered
- — Unsuccessful (physical) delivery, Item held; waiting for further action/information at addressee's request
- — Unsuccessful (physical) delivery, Will attempt delivery on next working day due to Incorrect Address
- — Will attempt delivery on next working day due to Addressee not available at time of delivery
- — Item held; waiting for further action/information as addressee not available
- — Item held; waiting for further action/information due to force majeure/exceptional event
- — Item held; waiting for further action/information due to Incorrect/illegible/incomplete address
- — Scheduled delivery attempt due to Addressee not available at time of delivery
- — Unsuccessful delivery. Addressee requested later delivery
- — Poste Restante
- — Unsuccessful delivery. Incorrect Address
- — Unsuccessful (physical) delivery, International ( Unsuccessful Attempt)
- — No Recipient
- — Unsuccessful (physical) delivery, Will attempt delivery on next working day due to Force majeure – item not delivered
- — Contact recipient/Sender Poste Restante
- — Unsuccessful (physical) delivery, Item held; waiting for further action/information due to Incorrect/illegible/incomplete address
- — Unsuccessful delivery. Item refused by addressee
- — Unsuccessful (physical) delivery, Address not clear
- — Unsuccessful (physical) delivery, Government/Public Company closed
- — Unsuccessful (physical) delivery, Item held; waiting for further action/information at addressee’s request
- — Unsuccessful (physical) delivery, No Recipient
- — Unsuccessful (physical) delivery, No such address
- — Unsuccessful (physical) delivery, Origin Post contacted due to incorrect/illegible/incomplete address
- — Unable to contact recipient
- — Unsuccessful (physical) delivery, Unable contact recipient/Do not receive call
- — Unsuccessful delivery. 59
- — Address not clear
- — Closed House
- — Unsuccessful (physical) delivery, Will attempt delivery on next working day due to Missed delivery
- — Item held; waiting for further action/information at addressee's request
- — Item held,addressee notified due to Addressee not available at time of delivery
- — Carded
- — Unsuccessful (physical) delivery, Will attempt delivery on next working day due to Addressee requested later delivery
Tracking package of Thailand Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Thailand Post and get your package location updates to your e-mail, you can Register on our website.
Thailand Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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