What this status means
"Code 1" is a customs-related checkpoint message from Aramex. It is not a facility code. It means your parcel is in the customs clearance stage, where the customs authority of the country it is entering reviews the shipment before it can be released. The parcel is usually held at a customs or border facility while this happens.
Is my package delayed?
This message by itself is normal for an international parcel. It is not a sign of loss or damage. Customs checks can take longer than the previous steps, though, and the message often appears alongside or just before another customs inspection update. Treat it as a routine step unless it stays unchanged for much longer than you would expect.
What happens next
Most often the next update is "The shipment is currently going through customs inspection", which is the same stage described in different words. In about a third of cases the parcel moves on and the next message says it is on its way to an Aramex facility. Less often it reaches an Aramex transit office on its way to the final destination office.
What you can do
- Wait and keep checking the tracking history for new updates.
- If a message asks for duty or tax payment, follow the instructions in it, as the parcel cannot be released until it is paid.
- If nothing changes for longer than usual, contact Aramex and have your tracking number ready.
- If Aramex cannot help, ask the seller, with your order details at hand, whether customs paperwork is needed.
Previous status updates:
- The shipment is currently going through customs inspection 5
- The shipment is being processed and on its way to the next destination 3
- The shipment is currently under customs clearance process and awaiting duty\tax payment from the customer 1
- Code 6 | MRN: 1
Next status updates:
- The shipment is currently going through customs inspection 6
- The shipment is on its way to our Aramex facility 3
- The shipment has reached Aramex transit office and is on its way to the final destination office 1
Other Aramex statuses associated with «customs clearance in progress»
- — The shipment is currently going through customs inspection
- — Shipment Held for Customs Clearance - Requires Governmental Approval
- — Customs declaration issued for inspection
- — Clearance Process Underway in South Africa
- — Shipment Held for Customs Clearance - Customs Charges Under Estimation
- — The package is currently with customs clearance and requires governmental approval
- — The package is currently going through customs inspection
- — The package is currently with customs clearance
- — The shipment is held for customs clearance
- — Shipment Held for Customs Clearance
- — Held At Customs
- — Shipment is under customs inspection process
- — Shipment Arrived / Clearance In Progress
- — Customs declaration has been issued for inspection
- — CLEARANCE DOCUMENTS SUBMITTED TO PORT HEALTH AUTHORITY - PLEASE ALLOW 3 TO 5 WORKDAYS FOR RESPONSE
Tracking package of Aramex
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Aramex and get your package location updates to your e-mail, you can Register on our website.
Aramex — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!