What this status means
The Bulgarian message "Получаване пратка от клиент (А10)" means "receiving parcel from customer". Bulgarian Post has formally accepted the parcel from the sender or from a partner that handed it over, and A10 is the internal code for this acceptance step. The parcel is with the postal service and the journey has started. Many parcels with this message arrive from foreign postal operators, so the scan can appear after earlier steps in other countries.
Is my package delayed?
No. This message by itself is normal and is not an exception. It is an early step in the process. The same message can appear more than once, and the history may look out of order, with a "Създаване" (creation) entry before or after it. That is common and does not point to a problem.
What happens next
- Most often a "Създаване" (creation) record is added to the parcel's history.
- Then the parcel usually reaches an international exchange station (code B 09) and is placed in a bag for sending abroad (C 09).
- In some cases a customs clearance message follows.
What you can do
- Wait and keep checking the tracking history, as new scans appear as the parcel moves.
- If the history stays unchanged for longer than the previous steps took, contact the seller first, as they know how the parcel was shipped.
- If the seller cannot help, contact Bulgarian Post with your tracking number and order details ready.
- If the parcel crosses a border, customs duties may apply. Check the seller's information on this.
Previous status updates:
- Consignment received at the PostNL Acceptance Centre62
- The shipment is handed over in bulk final acceptance of the item to be confirmed51
- Получаване пратка от клиент (А10) 47
- Създаване 21
- The item is being processed8
- Принято почтовое отправление для отправки8
- התקבל7
- Прийнято5
- The shipment is handed over in bulk, final acceptance of goods to be confirmed3
- Прием2
Next status updates:
- Създаване 137
- Получаване на Изх.пратка в Межд.разменна станция (В 09) 68
- Получаване пратка от клиент (А10) 47
- Item is cleared by customs40
- Приемане 30
- Влагане на пратка в чувал (C 09) и изпращане в чужбина 26
- The item is received by PostNL16
- Consignment received at the PostNL Acceptance Centre13
- Отправлено из центра сортировки8
- Arrival at outward office of exchange4
Other Bulgarian Post statuses associated with «package accepted»
Tracking package of Bulgarian Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Bulgarian Post and get your package location updates to your e-mail, you can Register on our website.
Bulgarian Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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