Aliexpress Standard Shipping

Import customs clearance delay,We're inspecting your order

Aliexpress Standard Shipping tracking parcel

What this status means

Your parcel has reached the destination country and is at import customs. Customs officers are checking it, which can mean looking at the paperwork or opening the parcel. The word "delay" in the message means the check is taking longer than a routine pass-through. It does not mean the parcel is lost or has been refused.

Is my package delayed?

Slightly, but this is a normal customs step, not an exception. Almost every parcel with this message, about 98%, moves on to "Import customs clearance complete". Problems such as incorrect recipient information are very rare after this step.

What happens next

Once customs finishes, the status changes to "Import customs clearance complete". The parcel is then released and passed to a sorting center or the local delivery carrier. Expect the next update to come later than the previous ones, as the inspection has to finish first.

What you can do

  • Wait and keep checking the tracking history. Nothing is needed from you in most cases.
  • Check that the name, address and phone number on your order are correct and complete.
  • If customs duties or taxes apply in your country, be ready to pay them if asked.
  • If the status stays the same for much longer than usual, contact the seller or AliExpress support with your tracking number and order details.

Previous status updates:

Next status updates:


Other Aliexpress Standard Shipping statuses associated with «customs clearance in progress»


Tracking package of Aliexpress Standard Shipping

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Aliexpress Standard Shipping and get your package location updates to your e-mail, you can Register on our website.

Aliexpress Standard Shipping — is not the only postal service that you can track at PackageRadar. See full list of postal services available.