What this status means
"We're inspecting your order" is a customs message from AliExpress Standard Shipping. The parcel has reached the destination country and is at the import customs stage. Customs is checking it and its paperwork before releasing it into the local delivery network. This usually follows "Import clearance start" or "Arrived at customs". It is a routine check, and the wording does not mean your parcel was opened or singled out.
Is my package delayed?
By itself, this message is normal. It is a regular part of import clearance, and the parcel is not lost. Most of the time the next update is "Import customs clearance complete", in about 93% of cases. If the parcel stays on this line for longer than the previous steps took, customs is probably busy or waiting on something, but that is not a certain sign of a problem.
What happens next
Most often customs releases the parcel and the status changes to "Import customs clearance complete". The parcel then moves to a local carrier for delivery. In a small share of cases the next message is an exception, such as a note that the declared package value is too low. That means customs wants the value corrected or confirmed before it will release the parcel.
What you can do
- Wait and keep checking the tracking history. Nothing is needed from you at this stage.
- Be ready to pay import duties or taxes if your country charges them and you are asked.
- If the status stays unchanged for longer than usual, or an exception message appears, contact the seller first.
- Have your tracking number and order details ready when you write.
Previous status updates:
- Import clearance start 1210
- Arrived at customs 243
- Arrived at linehual office 10
- Export customs clearance started 6
- Left from departure country/region 5
- Arrived at departure transport hub 5
- Recipient's information is incorrect/incomplete 4
- Leaving customs 3
- Received by local delivery company 3
- Leaving from departure country/region 3
Next status updates:
- Import customs clearance complete 1339
- Declared package value is too low 29
- Випущено з митного контролю для подальшої доставки20
- Arrived at linehual office 19
- Export clearance success 9
- Принят на доставку 8
- Recipient's information is incorrect/incomplete 6
- Таможенное оформление завершено5
- Package contains items that may be for commercial use 5
- Received by local delivery company 4
Other Aliexpress Standard Shipping statuses associated with «customs clearance in progress»
- — Package details sent ahead to customs
- — Import customs clearance delay,We're inspecting your order
- — Inspection
- — Package is under inspection
- — The package is inspected by official authorities
- — In the process of customs declaration
- — Pending customs clearance
- — 口岸排队清关中
- — 包裹清关中
- — 出境清关中
- — 出口海关/留存待验
- — In customs clearance
- — customs clearanceisin progress
- — Customs Export Inspection
- — Handed over to customs
- — Import customs clearance delay,Package temporarily detained by customs
- — Продление срока выпуска таможней,Передано в таможенный орган
- — Item Held by Customs
- — Waiting for customs clearance
- — Goods are temporarily detained by customs
- — Customs secondary valuation
- — Held by import Customs
- — Таможенное оформление,Проведен осмотр с использованием ТСТК
- — 进口邮件互封开拆
- — HK,该批货物正在进行出口清关中/The shipment is currently undergoing export customs clearance
- — 进口海关放行
- — In clearance process
- — EME
- — The package is being submitted for customs clearance
- — Customs clearance, Inspected with technical means of customs control
- — in customs clearance
- — Package is waiting for customs clearance。
- — The import customs keep it for inspection
- — Customs inspection
- — Awaiting customs clearance
- — Inspection initiated by Customs (1-10 days)
- — Held at Clearance Facility – Declaration submitted
- — SP, Objeto selecionado para fiscalização pela autoridade competente
- — During the customs clearance process of the goods at the destination port/货物在目的港清关中
- — registrate - таможня
- — [中国][操作员]进行处理，快件准备清关
- — 海关通关中
- — Customs inspection,delivery time might delay 2-10 days
- — 海关查验
- — 货物清关完毕 таможенное оформление успешно завершено
- — The package is at the clearing agency awaiting final release
Tracking package of Aliexpress Standard Shipping
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Aliexpress Standard Shipping and get your package location updates to your e-mail, you can Register on our website.
Aliexpress Standard Shipping — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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