Canada Post

Verifying recipient's address; Possible delay

Canada Post tracking parcel

What this status means

Canada Post has found a problem or doubt with the delivery address on the parcel and is checking it. The parcel is usually at a delivery office or sorting facility in the destination country. Staff are trying to match the address to a valid one, for example by correcting a street name, unit number or postal code.

Is my package delayed?

This message is an exception, not a routine step. It says "possible delay" itself. The same message often appears several times in a row, so seeing it repeated does not mean the parcel is lost. Still, a parcel stuck on it for longer than the previous steps took deserves attention.

What happens next

Most often the message simply repeats while the check continues. Once the address is confirmed or corrected, the parcel usually moves on: it is processed again, arrives at the delivery office, or the expected delivery date is updated. After that it goes out for delivery.

What you can do

  • Wait and keep checking the tracking history for a new message.
  • Compare the address on your order with your real address, including unit number and postal code.
  • If it is wrong or incomplete, tell the seller so they can send the correction.
  • If the status does not change for longer than usual, contact Canada Post with your tracking number and order details.

Previous status updates:

Next status updates:


Other Canada Post statuses associated with «misc»


Tracking package of Canada Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Canada Post and get your package location updates to your e-mail, you can Register on our website.

Canada Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.