Deutsche Post

The shipment has been posted by the sender at the retail outlet

Deutsche Post tracking parcel

What this status means

The sender has handed your parcel over at a retail outlet, such as a post office or partner shop, and Deutsche Post has taken it in. This is the start of the physical journey. Until now, the parcel only existed as shipping data created by the sender. Now it is in the courier's hands, though it is still at the drop-off point and has not yet reached a sorting centre.

Is my package delayed?

No. This message is a normal early step and does not signal a problem. Most often it comes right after the sender has registered the shipment electronically, and it is usually followed by processing at the parcel center of origin. It can take longer than the previous steps for the parcel to be collected from the outlet and reach that center.

What happens next

The parcel is collected from the outlet and taken to a parcel center. In about four out of five cases, the next update says the international shipment has been processed in the parcel center of origin. That means it has been sorted and is on its way out of the sending country. Sometimes the earlier "instruction data" message appears again, or a pick-up confirmation is shown first. Both are minor reordering of updates.

What you can do

  • Wait and keep checking. The next scan normally appears once the parcel reaches the sorting center.
  • If the status stays the same for longer than you would expect, ask the sender to confirm the drop-off date and keep their receipt.
  • If the sender cannot help, contact Deutsche Post with the tracking number and order details at hand.
  • For international orders, watch for customs duties or fees in the destination country.

Previous status updates:

Next status updates:


Other Deutsche Post statuses associated with «package accepted»


Tracking package of Deutsche Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Deutsche Post and get your package location updates to your e-mail, you can Register on our website.

Deutsche Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.