What this status means
Deutsche Post or DHL has collected the parcel from the sender. This could have been a pick-up at the sender's address, a retail outlet or a Packstation. The parcel is now in the courier's hands, but it has not yet reached a sorting centre. It does not mean the parcel has been delivered or is waiting for you to collect it.
Is my package delayed?
No. This message by itself is normal and marks the start of the journey. Nothing here points to a problem. If the next update takes longer than usual to appear, that is worth watching, but the message itself is not a warning.
What happens next
The parcel is taken to a parcel centre in the region where it was collected. The most common next message is that it has been processed there. In about two thirds of cases it is described as an international shipment, and in about a fifth as a domestic one. Occasionally the instruction data from the sender appears again before processing is shown.
What you can do
- Wait and check the tracking history again later. A processing update at the parcel centre should follow.
- If no new update appears for longer than the earlier steps took, ask the sender to check the shipment with Deutsche Post or DHL.
- Keep your tracking number and order details ready when you contact the seller or the courier.
Previous status updates:
- The instruction data for this shipment have been provided by the sender to DHL electronically 567
- The shipment has been taken from the Packstation for onward transportation 298
- The shipment has been posted by the sender at the retail outlet 248
- Pick-up has been scheduled for the next working day and the information has been sent to the delivery person 97
- The shipment has been handed over to customs. A letter with your customs information is on it's way to you. For further information on customs clearance, please go to 13
- The shipment has been posted by the sender at the Packstation 11
- Pick-up was successful 8
- The shipment is in transit to DHL 6
- A preferred location was designated as a reception option for this shipment 5
- The recipient has not picked up the shipment from Packstation within the storage period. The shipment will be returned to the sender 4
Next status updates:
- The international shipment has been processed in the parcel center of origin 904
- The shipment has been processed in the parcel center of origin 306
- The instruction data for this shipment have been provided by the sender to DHL electronically 178
- The international shipment has been processed in the export parcel center 23
- The shipment arrived in the region of recipient and will be transported to the delivery base in the next step 20
- The shipment has been taken from the Packstation for onward transportation 12
- Pick-up was successful 9
- The shipment was prepared for onward transport 5
- The customs clearance process for import into the destination country/region has been completed 4
- The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization 3
Other Deutsche Post statuses associated with «package accepted»
- — The shipment has been posted by the sender at the retail outlet
- — The shipment is in transit to DHL
- — The item was posted
- — The shipment has arrived at the parcel center of origin
- — The shipment has been posted by the sender at the Packstation
- — The shipment was picked up by DHL
- — The item was posted and is currently being delivered
- — The shipment has been handed over from access point to curier
- — The shipment was handed over by the sender to the parcel center
- — The shipment has been successfully picked up
- — The shipment has been posted by the sender at the Packstation / in DeinFach locker
- — Shipment in transit to DHL
- — The shipment has been picked up at access point by courier
- — Pick-up successful
- — Collection by DHL successful
- — The shipment has been handed over by the drop-off location to the pick-up driver
- — Handover by sender
- — Posting in Packstation
- — Shipment posted at the retail outlet by sender
Tracking package of Deutsche Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Deutsche Post and get your package location updates to your e-mail, you can Register on our website.
Deutsche Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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