FedEx

Delivery exception - Location security restrictions - Delivery will be reattempted

FedEx tracking parcel

What this status means

The FedEx driver tried to deliver your package but could not reach the delivery point. The address has security restrictions, such as a gated community, a locked building, a business with controlled entry or a site that needs a visitor pass. The package is not lost. It was on the delivery vehicle, and it is now going back to the local FedEx facility.

Is my package delayed?

This is an exception, so the delivery will probably be later than first planned. It is a common one, though, and it does not mean the package is damaged. The message itself says delivery will be reattempted.

What happens next

Most often the package goes back to a local FedEx facility, shown as "At local FedEx facility" (about 45% of cases) or "Arrived at FedEx location" (about 22%). From there it is loaded for another delivery attempt. In about a quarter of cases the next update is "Delivered", which means the second try worked.

What you can do

  • Wait and keep checking the tracking history for the next update.
  • Check that your address includes the right unit number, gate code or building entrance details.
  • Tell the security desk, front office or neighbors to expect a FedEx delivery, and arrange access if you can.
  • If the same exception appears again, contact FedEx with your tracking number, or ask the seller to do so. Have your order details and delivery address ready.

Previous status updates:

Next status updates:


Other FedEx statuses associated with «delivery attempt failed»


Tracking package of FedEx

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking FedEx and get your package location updates to your e-mail, you can Register on our website.

FedEx — is not the only postal service that you can track at PackageRadar. See full list of postal services available.