A railroad mechanical failure has delayed delivery. We're working to deliver your package as soon as possible / Delivery will be delayed by one business day

What this status means

UPS moves some parcels between cities by rail. This message says a train carrying your package, or the track it was using, had a mechanical failure. The parcel is on its way between UPS facilities, not lost, and the message does not point to any problem with your address or order.

Is my package delayed?

Yes. This message is an exception, and it confirms a delay. UPS states that delivery will be pushed back by one business day. The cause is outside your control and outside the seller's, and it is not a sign that the parcel is damaged.

• The delay is stated in the message itself: one business day.
• The new delivery date should appear in your tracking details.

What happens next

Once the train is moving again or the parcel is transferred, it continues to the next UPS facility. From there it follows the normal route: sorting, loading onto a local delivery vehicle, then delivery. Expect scan updates as it passes through each stage.

What you can do

• Wait and keep checking your tracking history for new scans and an updated delivery date.
• If the parcel is still not delivered after the revised date, contact UPS with your tracking number.
• If the item is time-sensitive, or you are waiting on a purchase, message the seller with your order details and ask what they can do.