What this status means
"Arrival at facilities" means your parcel has been scanned in at a bpost sorting or handling facility. It is physically in bpost's network at that point, between the sender and your address. Many parcels with this message are international ones that have just reached bpost or are being handled before leaving Belgium.
Is my package delayed?
No, this message by itself is normal. It is a routine scan, not an exception. The messages that usually follow are ordinary processing steps, not problem reports. Only if the tracking stops updating for longer than usual after this scan is it worth looking closer.
What happens next
Most often, in about half of cases, the next line is "Confirmation of preparation of the shipment received". In roughly a quarter of cases it is "Departure from office of exchange", meaning the parcel is leaving for the next country. Less often you may see a checkpoint scan or the start of export customs clearance.
What you can do
- Wait and keep checking. Updates may come in bursts as the parcel moves between facilities.
- If nothing changes for longer than the previous steps took, contact the seller first, since they arranged the shipment.
- If the seller cannot help, contact bpost.
- Have your tracking number and order details ready when you do.
Previous status updates:
- Your international parcel is ready to be handled by bpost 119
- Processed78
- Confirmation of preparation of the shipment received 62
- In transit 56
- Expected from abroad50
- Arrived at departure transport hub48
- Departure from office of exchange 28
- Item has passed a checkpoint 23
- Export clearance success18
- Import procedure completed 14
Next status updates:
- Confirmation of preparation of the shipment received 366
- Departure from office of exchange 167
- Item has passed a checkpoint 69
- Export customs clearance started49
- Customs cleared : authorized 21
- Shipment being prepared by the postman 15
- Shipment ready for transport 14
- Import procedure completed 11
- Arrival at facilities 11
- Leaving from departure country/region10
Other Belgium Post statuses associated with «in transit - arrived at the waypoint»
Tracking package of Belgium Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Belgium Post and get your package location updates to your e-mail, you can Register on our website.
Belgium Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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