What this status means
An "office of exchange" is a postal hub where parcels are handed over between countries or postal operators. This message means bpost has processed your parcel at such a hub and it has left, heading for the next stage of its international journey. The parcel is on the move between postal networks, not waiting at a local depot.
Is my package delayed?
No, this message by itself is normal. It is a routine handover step and not an exception. Parcels often pass through more than one exchange office, so you may see this line more than once. Only if the tracking stays on this line for longer than the previous steps took is it worth looking closer.
What happens next
Most often the next update is a general checkpoint scan, which happened in about two in five cases. In about a quarter of cases the next line is the arrival in the destination country. Sometimes the parcel goes straight to final delivery preparation, where the postman is getting it ready for your address.
What you can do
- Wait and keep checking. Scans between countries can be sparse.
- If nothing changes for longer than usual, contact the seller first, as they shipped the parcel.
- If the seller cannot help, contact bpost with your tracking number and order details.
- Be ready for possible customs checks or charges if the parcel is crossing a border into your country.
Previous status updates:
- Arrival at facilities 167
- Your international parcel is ready to be handled by bpost 165
- Confirmation of preparation of the shipment received 144
- Departure from office of exchange 60
- Customs cleared : authorized 45
- Your item has been sorted 39
- Item information registered manually at the counter 23
- Departed from sorting center abroad21
- Item has passed a checkpoint 14
- Arrived at sorting center abroad11
Next status updates:
- Item has passed a checkpoint 273
- Arrival in the country of destination 172
- Shipment being prepared by the postman 74
- Departure from office of exchange 60
- Arrival at facilities 28
- Your international parcel is ready to be handled by bpost 27
- Customs cleared : authorized 20
- In transit 19
- Parcel is handled 13
- Item deposited to local postal operator 7
Other Belgium Post statuses associated with «in transit - departed waypoint»
Tracking package of Belgium Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Belgium Post and get your package location updates to your e-mail, you can Register on our website.
Belgium Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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