What this status means

"Arrived at linehaul office" means your parcel has reached a transport hub in the long-distance leg of its journey. A linehaul office handles bulk movement between cities or countries, not the final delivery. The parcel has left the sender's side and is being moved toward the destination country, or has just arrived there. It is not yet with a local delivery team.

Is my package delayed?

No, this message by itself is normal. It is a routine checkpoint, not an exception. The steps that follow are mostly customs-related, which is a normal part of international shipping. Only worry if the tracking stops updating for longer than usual.

What happens next

  • Most often, "Arrived at customs" (about 42% of cases).
  • Next most common, "Import customs clearance complete" (about 21%).
  • Sometimes the parcel goes to the destination country's sorting center, or import customs clearance starts.

What you can do

  • Wait and keep checking. Updates may pause while the parcel moves between hubs or waits for customs.
  • If the status has not changed for longer than the previous steps took, contact the seller or marketplace and ask them to query the shipment with the courier.
  • Have your tracking number and order details ready when you write.
  • Check that your delivery address and phone number are correct, and be prepared to pay import duties if your country charges them.

Previous status updates:

Next status updates:


Other Aliexpress Standard Shipping statuses associated with «in transit - departed international transit center»


Tracking package of Aliexpress Standard Shipping

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