What this status means
DHL Parcel Netherlands uses this message when a parcel comes back from a courier's delivery round without being delivered. The parcel is back at a DHL location and is being processed again. It has not been lost. Often the courier collected it from a ServicePoint or locker, or the delivery address was changed, and the parcel was scanned back in afterwards.
Is my package delayed?
This message by itself is an exception, though not usually a serious one. It means a delivery round did not end with delivery, so the parcel is likely to arrive later than first planned. It does not mean the parcel is damaged or lost.
What happens next
Most often, in about two thirds of cases, the next message is "Ready to send to the sorting center". The parcel then goes back through sorting and is planned for a new delivery. Less often, the delivery instruction or address is changed to a DHL ServicePoint, or a new delivery attempt is announced for the next delivery day.
What you can do
- Wait and keep checking the tracking history for the next update.
- Check that the delivery address and any ServicePoint choice are correct.
- If the parcel shows no new step for longer than usual, contact the seller first, or DHL Parcel Netherlands.
- Have your tracking number and order details ready when you do.
Previous status updates:
- Picked up at DHL ServicePoint by the courier 43
- Delivery address changed to DHL ServicePoint18
- Picked up from DHL Locker by the courier 12
- Shipment not yet received or processed 11
- Delivery delayed, new delivery attempt on next delivery day 4
- Dropped off at DHL ServicePoint by the sender 4
- Delivery interrupted, delivery date changed 2
- Delivery planned in the route of the courier 2
- We missed each other, new attempt on the next delivery day 1
- Recipient moved or unknown, return to sender 1
Next status updates:
- Ready to send to the sorting center 66
- Delivery instruction changed to delivery at DHL ServicePoint 11
- Delivery address changed to DHL ServicePoint7
- Processed at the sorting center 4
- New delivery attempt on the next delivery day 4
- Delivery interrupted, delivery date changed 2
- Delivery postponed, delivery date changed 1
- Delivery planned at the CityHub 1
- Arrived in your region 1
Other DHL Parcel Netherlands statuses associated with «in transit - arrived at the waypoint»
- — Arrived at inbound gateway
- — Arrived at international sorting center in transit country
- — Arrived at the international sorting center
- — Arrived at terminal
- — Arrived at international sorting center in country of origin
- — Arrived at depot in country of origin
Tracking package of DHL Parcel Netherlands
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking DHL Parcel Netherlands and get your package location updates to your e-mail, you can Register on our website.
DHL Parcel Netherlands — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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