What this status means
DHL Express has handed your parcel to another delivery company, usually a local postal service or courier, that completes the final part of the journey in your area. The parcel has left DHL's own network at this point and is moving toward your address. The line can appear more than once, because the parcel may pass through more than one partner.
Is my package delayed?
No, this message by itself is normal. It is a routine handover and not an exception. The same message often appears twice in a row, which fits a parcel passing between partners. Updates from the local company can be sparser than DHL's own, so the history may look quiet for longer than the previous steps.
What happens next
Most often the next update is another handover with the same wording (about 40% of cases). After that, the usual outcomes are:
- Delivered (about a quarter of cases)
- Awaiting collection by the consignee, meaning the parcel is at a pickup point (about 13%)
- Out for delivery (about 10%)
What you can do
- Wait and keep checking the tracking history. The local partner may take over the updates.
- Check that your address and phone number in the order are correct, as the local company will use them to reach you.
- If the status stays the same for longer than usual, ask DHL Express for the partner's name and a local tracking reference.
- If DHL cannot help, contact the seller. Have your tracking number and order details ready.
Previous status updates:
- Forwarded to a third party agent 206
- Arrived at Delivery Facility 77
- Processed 52
- Clearance processing complete 50
- Arrived at Sort Facility 41
- Customs clearance status updated. Note - The Customs clearance process may start while the shipment is in transit to the destination 39
- Shipment is on hold 14
- Awaiting collection by the consignee 11
- FORWARDED DESTINATION, DELIVERY DETAILS E9
- Shipment is out with courier for delivery 8
Next status updates:
- Forwarded to a third party agent 206
- Delivered 132
- Awaiting collection by the consignee 67
- Shipment is out with courier for delivery 52
- Shipment is scheduled for delivery 19
- Arrived at Delivery Facility 9
- Delivery attempted but no response at Consignee address 9
- Shipment is on hold 8
- Fwd to 3rd Party - Details Expected8
- Processed 6
Other DHL Express statuses associated with «in transit - departed waypoint»
Tracking package of DHL Express
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking DHL Express and get your package location updates to your e-mail, you can Register on our website.
DHL Express — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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