On the Way, We'll contact the sender/receiver because Commodity description information validation is required by Sender/Importer before release
UPS tracking parcelWhat this status means
«On the Way, We'll contact the sender/receiver because Commodity description information validation is required by Sender/Importer before release» is a checkpoint message of UPS. On PackageRadar it is grouped under the status «customs clearance in progress». The parcel is being inspected or processed by customs. Most parcels clear without any action; if duties or documents are required, the courier or customs will notify you.
Other UPS statuses associated with «customs clearance in progress»
- — The package is at the clearing agency awaiting final release
- — Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed
- — On the Way, Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way
- — On the Way, UPS is awaiting payment authorization from the receiver
- — On the Way, Your package is pending release from a Government Agency. Once they release it, your package will be on its way
- — On the Way, UPS is preparing your package for clearance. We will notify you if additional information is needed
- — On the Way, UPS initiated contact with receiver to collect the import processing fee. Select Pay Now (where available)
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / Resolved
- — On the Way, Importer's consumer or business Identification number is required for clearance. Awaiting information from the customer. / We've contacted the receiver
- — On the Way, Customs requires additional information or documents for clearance. Awaiting information from the customer
- — Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / Your delivery will be rescheduled
- — On the Way, Importer's consumer or business Identification number is required for clearance. Awaiting information from the customer. / A hold on your package has been resolved
- — On the Way, Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / Your delivery will be rescheduled
- — On the Way, Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / We've requested that the receiver contact us
- — On the Way, Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We've contacted the receiver
- — On the Way, Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / Your delivery will be rescheduled
- — On the Way, The shipment is undergoing inspection. We will notify you if additional information is needed
- — On the Way, UPS is awaiting payment authorization from the receiver. / A hold on your package has been resolved
- — On the Way, A missing commercial invoice is causing a delay. We are working to obtain this information
- — On the Way, Commodity information must be validated by the sender or importer. Awaiting information from the customer
- — Your package has been delayed due to an export gateway hold. / A hold on your package has been resolved
- — Package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed
- — A required security check has delayed delivery / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — On the Way, We're awaiting Customs authorization before returning this package to the sender
- — Unable to Deliver, Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — On the Way, UPS is awaiting payment authorization from the receiver. / We've contacted the receiver
- — Your package is pending release from a government agency. We'll notify the receiver or sender if information is needed
- — We are working on resolving clearance issues raised by a Government Agency. / A hold on your package has been resolved
- — On the Way, A Government Agency has requested proof of package value. Awaiting information from the customer
- — On the Way, Importer's consumer or business Identification number is required for clearance. Awaiting information from the customer. / Resolved
- — On the Way, Your package has been delayed due to a Government Agency hold
- — On the Way, A Government Agency requires additional information or documents. Awaiting information from the customer
- — Your package is being processed for submission to the Food and Drug Administration (FDA). / Resolved
- — On the Way, Your package arrived at Import without prior notification. UPS is working to resolve the issue
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates
- — On the Way, UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance
- — A Government Agency has requested proof of package value. Awaiting information from the customer. / A hold on your package has been resolved
Tracking package of UPS
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