What this status means
The Deutsche Post driver tried to hand over your parcel at the delivery address, but nobody answered or was able to accept it. The parcel is not lost. It was on the delivery vehicle, and after the failed attempt it went back with the driver. The recipient has been notified, usually by a card left in the letterbox or by an electronic message.
Is my package delayed?
This message by itself is an exception, though a common and usually minor one. It means this delivery attempt did not work. Whether it becomes a real delay depends on what you do next and how soon the parcel reaches a pickup point or goes out again.
What happens next
The most common next step is that the parcel is held ready for pick-up, either at a postal outlet or at a Paketshop. In about one fifth of cases the next message is already a successful delivery. Less often, the parcel is loaded onto a delivery vehicle for a new attempt.
What you can do
- Check your letterbox or messages for the notification, which says where the parcel is and how to collect it.
- Keep checking the tracking history for a "ready for pick-up" message.
- If you collect it, bring photo ID and the notification card or the tracking number.
- If the address is correct, you were home, and no notification arrived, contact Deutsche Post or the seller with your tracking number and order details.
Previous status updates:
- The shipment has been loaded onto the delivery vehicle 294
- Delivery not possible. Forwarding in postal retail outlet 88
- The shipment is being prepared for delivery in the delivery depot 58
- The recipient was not present 26
- The shipment is ready for collection from a Paketshop. Please find more information on the shipment status 21
- The recipient was not present. The recipient has been notified 19
- The shipment has left the import parcel center in the destination country/destination area 18
- The shipment is ready for pick-up by the recipient 12
- The shipment could not be delivered 10
- Aguarda entrada nos CTT, A informação sobre o envio foi recebida8
Next status updates:
- The shipment is ready for pick-up by the recipient 132
- The shipment has been successfully delivered 112
- The shipment has been loaded onto the delivery vehicle 59
- Ready for pickup next business day 47
- The shipment has arrived in the destination country/destination area 46
- The shipment is ready for collection from a Paketshop. Please find more information on the shipment status 44
- The shipment has been processed in the delivery depot 38
- The shipment is being prepared for delivery in the delivery depot 36
- The recipient was not present. The recipient has been notified 19
- The shipment has been processed in the parcel center 12
Other Deutsche Post statuses associated with «delivery attempt failed»
- — The shipment could not be delivered
- — Delivery not possible. Forwarding in postal retail outlet
- — Your shipment could unfortunately not be delivered today due to unexpected circumstances such as illness, accident, or overtime. A new delivery attempt will be made on the next business day
- — The recipient was not present
- — The recipient could not be found at the address on the shipment
- — Delivery not possible. Pickup information will follow by mail
- — The shipment could not be delivered because the recipient was not in. A second delivery attempt will be made
- — The recipient was not in. The shipment is being redirected to a DHL Paketshop
- — The return shipment could not be delivered because the sender is unknown. The shipment will be forwarded to Parcel Investigation and stored
- — The shipment could not be delivered to either the recipient or the sender. Please contact our customer service
- — Delivery not possible as recipient (comany/office/practice) closed
- — The shipment could not be delivered because the recipient is unknown
- — The shipment could not be delivered to the Packstation
- — The recipient was not present. The shipment is being returned to sender
- — The shipment could not be delivered at the 2nd attempt and is being held at a retail outlet for pick-up. The recipient has been notified
- — Delivery attempt on the next business day
- — The shipment could not be delivered and is being forwarded to a PACKSTATION. The recipient has been notified
- — Delivery not possible - shipment forwarded to recipient
- — Delivery not possible. The notification card required for pick-up will be sent by mail
- — It was not possible to reach the recipient; the item was scanned. The item is either being delivered or being held for pick-up
- — Recipient unknown. Another delivery attempt will be made
- — Delivery not possible - new delivery attempt on same day
- — Second delivery attempt because recipient was not in
- — Shipment redirected to DHL Paketshop because recipient was not in
- — The recipient was not available. Further processing of the shipment is scheduled for the next working day
- — Empfänger unbekannt
- — 2nd delivery attempt unsuccessful - shipment stored at retail outlet
- — Delivery not possible, recipient has been notified
- — Delivery not possible. The recipient has been informed
- — Delivery not possible - address will be checked
- — Delivery not possible - deferred at the recipient's request
- — The shipment couldn't be handed over to the access point
- — Delivery not possible as delivery address not accessible
- — The shipment could not be delivered and will be taken to a Packstation. The information needed for pickup will be sent to you by letter
- — Zustellung heute leider nicht möglich
- — Unsuccessful delivery attempt due to incorrect address. Another delivery attempt will be made
- — Zustellung nicht möglich
- — Shipment not delivered
- — Delivery not possible - shipment is being stored
- — The shipment could not be delivered. Please contact the DHL Customer Service. DHL Customer Service
- — Delivery not possible - new delivery attempt the next working day
Tracking package of Deutsche Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Deutsche Post and get your package location updates to your e-mail, you can Register on our website.
Deutsche Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!