Clearance delay - Import - A written statement indicating the end use of goods or reason of importation is required
FedEx tracking parcelWhat this status means
The parcel has reached the destination country and is held at customs. FedEx says customs needs a written statement explaining what the goods will be used for, or why they are being imported, before the parcel can be cleared. The parcel is still in FedEx's care, waiting at the clearance stage.
Is my package delayed?
This is an exception, not a routine scan. The parcel cannot move on until the statement is supplied, so it will be held for longer than the previous steps. It is not lost or returned automatically. Many parcels continue after this step, but it depends on the paperwork being sorted out.
What happens next
Once customs accepts the information, the usual next update is "International shipment release - Import". Other follow-ups are "On the way" and "At local FedEx facility", each in about one third or less of cases. Occasionally a notice appears that delivery may be late.
What you can do
- Check your email and phone for a message from FedEx asking for the statement.
- Write a short note stating what the goods are and whether they are for personal use, gift, resale or other purposes, and send it as FedEx instructs.
- If you are not the sender, ask the seller whether they can provide it or correct the invoice.
- If nothing changes or you are unsure what to write, contact FedEx with your tracking number and order details at hand.
Previous status updates:
Next status updates:
- International shipment release - Import 2
- On the way 2
- At local FedEx facility 1
- Delivery updated - Your package may be late- local delivery restrictions 1
Other FedEx statuses associated with «customs office requested an additional information»
- — Shipment exception - Improper or missing international paperwork, contact Customer Service
- — Clearance delay - Import - Clearance instructions from the importer are required
- — Clearance delay - Import - Description provided is insufficient to classify commodity
- — Clearance delay - Import - Manufacturer name and address or manufacturer identification code (MID) for each commodity required
- — Clearance delay - Import - Shipment requires a Commercial Invoice
- — Clearance delay - Import - A specialized form/statement is required for clearance from recipient
- — Clearance delay - Import - Commercial Invoice is incomplete
- — Clearance delay - Import - Shipment documentation indicates value discrepancy. Correct value of shipment is required
- — Clearance delay - Import - A confirmation of the value of goods is required
- — Clearance delay - Import - A verification of the country of manufacture is required
- — Clearance delay - Import - Proof of Export documentation required for shipment to obtain duty relief upon clearance
- — Clearance delay - Import - Importer needs to provide tariff number
- — Clearance delay - Import - Documents must be translated into the local language for goods to be classified and shipment to be cleared
- — Clearance delay - Import - Original invoice with company logo and/or original signature is required for clearance
- — Clearance delay - Import - Shipment requires importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.)
- — Clearance delay - Import - Additional documentation is required for clearance
- — Clearance Delay - Improper or missing paperwork, contact Customer Service
Tracking package of FedEx
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