iMile

Delivery, Uncontactable-No Answer/Switched off

iMile tracking parcel

What this status means

An iMile delivery associate took your parcel out for delivery and tried to reach you, but could not. The phone number on the order rang with no answer or was switched off. The parcel is still with the courier, on the delivery vehicle or at the local delivery station, and it has not been delivered.

Is my package delayed?

This is an exception, not a routine step. The delivery attempt failed, so the delivery will take longer than planned. It does not mean the parcel is lost or damaged. In every case that follows this message, the courier ends the attempt and takes the parcel back to the local warehouse.

What happens next

The next update is usually that the delivery attempt has finished and the parcel is returned to the local logistics warehouse. From there, the courier may try again or wait for contact from you or the seller. The tracking history should show which of these happens.

What you can do

  • Check that your phone is on, can receive calls and that the number on the order is correct.
  • Keep watching the tracking history for a new delivery attempt.
  • If the number is wrong or no new attempt appears, contact iMile or the seller or marketplace where you ordered, and ask them to update your contact details and rearrange delivery.
  • Have your tracking number, order details and delivery address ready when you get in touch.

Previous status updates:

Next status updates:


Other iMile statuses associated with «delivery attempt failed»


Tracking package of iMile

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking iMile and get your package location updates to your e-mail, you can Register on our website.

iMile — is not the only postal service that you can track at PackageRadar. See full list of postal services available.