What this status means
iMile could not complete delivery because the address on the parcel does not match the administrative district it was assigned to. For example, the street or area named in the address may belong to a different district, city or postcode area than the one written on the label. The parcel is with the local delivery station, and the courier cannot confirm where it should go.
Is my package delayed?
This is an exception, not a routine step. The parcel has not been lost, but it will not move forward until the address is clarified or corrected. Delivery will probably take longer than the earlier steps did.
What happens next
The local station usually tries to resolve the mismatch. This may mean contacting the recipient, checking the address against its own records, or re-routing the parcel to the correct district. After that, a new delivery attempt is normally made. If the address cannot be resolved, the parcel may be held or returned to the sender.
What you can do
- Check the delivery address in your order for a wrong district, city, postcode or area name.
- Answer any call or message from iMile promptly, and keep your phone reachable.
- If the address is wrong, tell the seller or marketplace so they can send a correction to the courier.
- If the status does not change for longer than usual, contact iMile or the seller with your tracking number and order details.
Other iMile statuses associated with «delivery attempt failed»
- — Delivery, Delivery attempt finished,return to Local logistics company warehouse
- — Delivery, wrong address
- — Delivery, User not at home
- — Delivery, Failed to schedule due to [NoAnswer]。
- — Delivery, Uncontactable-No Answer/Switched off
- — Delivery, Recipient turned off or unable to contact
- — Delivery, The driver failed to deliver due to an accident, we will try to deliver again
- — Delivery, Not Correct Address
- — Delivery, The driver failed to deliver due to road closure, we will try to deliver again
- — Delivery, The driver failed to deliver due to wrong address, we will contact you and confirm the address
- — Delivery, The driver failed to deliver due to no safe place to drop off, we will try to deliver again
- — En Proceso de Reparto, Fallo en la recogida
- — Delivery, Commercial address or office, unsafe for ATL, will try again
- — Delivery, Incomplete Address and Uncontactable
- — Failed to schedule due to [NoAnswer]。
- — We failed to deliver your order. If you have any question, please contact us through cs +9668001240050
- — Delivery, The driver failed to deliver due to shop(building) closure, we will try to deliver again
- — Delivery, Incomplete Address
- — Delivery, Failed attempt to contact
- — Entrega, Tentativa de entrega concluída, retorne ao armazém da empresa de logística local
- — En Proceso de Reparto, The driver failed to deliver due to an accident, we will try to deliver again
- — In Transit, No response after 3 calls
- — Delivery, No response after 3 calls
- — In Transit, Failed to schedule due to [NoAnswer]。
- — Delivery, Pickup Failed
- — Delivery, Road closed
- — Delivery, Sorry we missed you, unsafe for ATL, will try again
- — Delivery, Not Reached
- — Delivery attempt finished,return to Local logistics company warehouse
- — En Proceso de Reparto, wrong address
- — Sorry we missed you, unsafe for ATL, will try again
- — User not at home
- — We failed to deliver your order. If you have any question, please contact us through cs 27-113833364
- — Delivery, Wrong receiver
- — Entrega, User not at home
- — Delivery, Supplied address cannot located
- — Delivery, Wrong address
- — Delivery, The driver failed to deliver due to office(warehouse) closure, we will try to deliver again
- — Delivery, Vehicle breakdown
- — Back To DS
- — Delivery, delivery failed, client not at home
- — Delivery, Customer informed did not order
- — Delivery, Delivery failed, will try again
- — Delivery, Dispatch failed, will try again
- — Sorry we missed you, shop, will try again
- — Delivery, Incorrect number
- — Delivery, Sorry we missed you, shop, will try again
Tracking package of iMile
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking iMile and get your package location updates to your e-mail, you can Register on our website.
iMile — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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