iMile

User not at home

iMile tracking parcel

What this status means

iMile's courier tried to deliver the parcel to the address on the label, but nobody answered or received it. The parcel is not lost. It is with the local delivery team, either back at the delivery station or still on the courier's round.

Is my package delayed?

This message is an exception, not a routine step. One missed attempt by itself does not mean the parcel has a serious problem, but delivery will take longer than planned until a new attempt is made or you arrange another way to receive it.

  • A second attempt is the usual next step.
  • Repeated failed attempts can lead to the parcel being held or returned to the seller.

What happens next

iMile normally schedules another delivery attempt. The courier may phone you first to agree a time or confirm the address. If attempts keep failing, the parcel may be held at a local facility or sent back to the sender.

What you can do

  • Keep your phone on and answer unknown numbers, since the courier may call.
  • Check that the address and phone number on your order are correct.
  • If you were home and nobody came, or the next attempt does not happen, contact iMile and quote your tracking number.
  • If iMile cannot help, contact the seller with your order details and the tracking number.

Other iMile statuses associated with «delivery attempt failed»


Tracking package of iMile

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking iMile and get your package location updates to your e-mail, you can Register on our website.

iMile — is not the only postal service that you can track at PackageRadar. See full list of postal services available.