Netherlands Post

Consignment received at the PostNL Acceptance Centre

Netherlands Post tracking parcel

What this status means

PostNL has received your parcel at one of its acceptance centres. This is an early step in the Dutch network. The parcel has usually just been handed over by another carrier, a customs process or the sender's own shipment, and PostNL has taken it into its system. It is now in a PostNL facility, not yet out for delivery.

Is my package delayed?

No, this message by itself is normal. It marks a routine hand-over point. After it, the parcel most often moves to sorting. It can also be followed by a customs update or a plain "received" scan. Only a long wait with no new scan afterwards would suggest a problem.

What happens next

  • Most often, the parcel is processed at a PostNL sorting centre (about 30% of cases) or shows a general "being processed" update (about 23%).
  • Sometimes a "received by PostNL" scan appears (about 16%).
  • Sometimes a customs duties and taxes confirmation appears (about 10%).
  • After that, the parcel travels on to a local sorting centre and then to delivery.

What you can do

Wait and check the tracking history again later, since updates can come in bursts. If the status stays the same for longer than the previous steps took, contact the seller first, as they hold the shipping contract. Have your tracking number and order details ready. If the parcel came from outside the EU, watch for a request to pay import duties and taxes, because the parcel may be held until they are settled.


Previous status updates:

Next status updates:


Other Netherlands Post statuses associated with «in transit - arrived at the waypoint»


Tracking package of Netherlands Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Netherlands Post and get your package location updates to your e-mail, you can Register on our website.

Netherlands Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.