What this status means
The sender or their shipping partner has sent the electronic customs information for your parcel (contents, value, origin) ahead of time, and customs has received it. The parcel is still early in its journey. It may not have been handed to PostNL yet, or it may only just have been accepted. This is a paperwork step, not a physical inspection.
Is my package delayed?
No. This message by itself is normal and is not an exception. It usually appears between "The item is pre-advised to PostNL" or "The item is ready for shipment" and the following handover steps. It does not mean customs has stopped or opened the parcel.
What happens next
- Most often, "The item is ready for shipment" (about 46% of cases).
- In about 29% of cases, a bulk handover of the item to be confirmed.
- Less often, "Item is cleared by customs" or a freight handler receiving the arrival notification.
What you can do
- Wait and keep checking. The next scan should show the parcel moving on.
- If the status stays the same for longer than the previous steps took, ask the seller first, as they handled the shipment and the declaration.
- If the seller cannot help, contact PostNL. Have your tracking number and order details ready.
- Be aware that import duties or taxes may apply later, depending on the destination country and the value of the goods.
Previous status updates:
- The item is pre-advised to PostNL 479
- The item is ready for shipment 473
- The shipment is handed over in bulk final acceptance of the item to be confirmed 18
- The shipping label has been created 16
- The item is tied to a MAWB and ready for shipment10
- Export clearance success9
- Arrive at the warehouse, waiting for flight arrangements7
- The item is pre-advised7
- Pre-declaration of the item has been received by customs 6
- Arrived at departure transport hub4
Next status updates:
- The item is ready for shipment 468
- The shipment is handed over in bulk final acceptance of the item to be confirmed 299
- Item is cleared by customs 83
- The freight handler received the Notification of Arrival of the shipment 76
- The item is ready for transport to the last mile carrier 45
- The item is pre-advised to PostNL 25
- Leaving from departure country/region10
- The freight handler collected the shipment at the airport 8
- Pre-declaration of the item has been received by customs 6
- Item is being processed 5
Tracking package of Netherlands Post
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Netherlands Post and get your package location updates to your e-mail, you can Register on our website.
Netherlands Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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