Netherlands Post

The freight handler collected the shipment at the airport

Netherlands Post tracking parcel

What this status means

Your parcel flew into a Dutch airport and a freight handler, a company that works for PostNL at the airport, has now picked it up from the cargo terminal. It is no longer on the plane or in the airline's cargo area. It is on its way to the next stop in PostNL's network, but it has not yet been handed over to PostNL itself.

Is my package delayed?

No. This message by itself is a normal step for parcels arriving by air from abroad. It usually follows the airport's notice that the shipment has arrived, and it is not an exception or a sign of a problem.

What happens next

Most often, in about nine out of ten cases, the next update says the shipment has been handed over in bulk and that final acceptance of the item is still to be confirmed. That means the freight handler has passed the parcel to PostNL, and PostNL will then check it in. Less often, the next step is receipt at a PostNL Acceptance Centre or a customs clearance message.

What you can do

  • Wait and keep checking the tracking history. The next update may take longer than the earlier steps while the parcel is processed in bulk.
  • If the status does not change for longer than usual, contact the seller first, as they have the shipping contract.
  • If the seller cannot help, contact PostNL with your tracking number and order details.
  • Customs duties or fees may apply to imported parcels. If so, you will be told before delivery.

Previous status updates:

Next status updates:


Other Netherlands Post statuses associated with «misc»


Tracking package of Netherlands Post

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking Netherlands Post and get your package location updates to your e-mail, you can Register on our website.

Netherlands Post — is not the only postal service that you can track at PackageRadar. See full list of postal services available.