UPS

Your package is in transit. We're updating plans to schedule your delivery

UPS tracking parcel

What this status means

UPS is telling you the parcel is moving through its network, but the next leg of the trip has not been fully planned yet. It is most often seen right after an Export Scan, when the parcel has left its origin country and is between hubs, usually on an international flight or waiting for one. It is a general progress message, not a scan at your door or at a specific local depot.

Is my package delayed?

By itself, no. This message is normal and is not an exception or a problem notice. The wording about "updating plans" only means the delivery schedule is still being worked out, usually while the parcel crosses borders or waits to be handed over between carriers or facilities.

What happens next

In about three quarters of cases, the next update says the package will be forwarded to a UPS facility in the destination city. Less often you will see the same message again, or a "Departed from Facility" or "Arrived at Facility" scan. After the forwarding message, the parcel normally moves to a local facility and then onto a delivery vehicle.

What you can do

  • Wait and keep checking. Tracking can pause while the parcel is in the air or in customs.
  • If the status has not changed for longer than the previous steps took, contact the seller first.
  • If the seller cannot help, contact UPS with your tracking number and order details.
  • For international parcels, be ready for possible customs duties or taxes, which UPS or customs will notify you about.

Previous status updates:

Next status updates:


Other UPS statuses associated with «package in transit»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.