What this status means
FedEx has found that your package was damaged while it was in their network. It is now held while FedEx waits for the sender (the shipper) to say what should happen to it. The parcel is usually at a FedEx facility or with the driver, not yet delivered.
Is my package delayed?
This is an exception, not a routine step. The message by itself does not mean the parcel is lost, but delivery is on hold until the shipper's instructions are applied, so it will probably take longer than the previous steps. Afterwards the parcel may keep moving, return to a FedEx location, or be reported as damaged.
What happens next
The next updates vary. Roughly one third of cases go back to "On the way", one third to "Arrived at FedEx location", and one third to a further message saying the package was damaged. Depending on the shipper's instructions, the parcel may be sent on to you, repackaged, returned to the sender, or disposed of.
What you can do
- Keep checking the tracking history for the next update.
- Contact the seller or sender first, since they decide how the parcel is handled and can start a claim or replacement.
- If the seller cannot help, contact FedEx customer service.
- Have your tracking number, order details and photos of any visible damage ready. Keep the packaging if the parcel reaches you.
Previous status updates:
- On FedEx vehicle for delivery 1
- Delivery updated - Delivery updated, scheduled for next business day 1
- Shipment exception - Unable to deliver - Damaged package 1
Next status updates:
Other FedEx statuses associated with «misc»
- — Shipment exception - Barcode label unreadable and replaced
- — At local FedEx facility - Scheduled for delivery next business day
- — At local FedEx facility - Delivery scheduled via FedEx Home Delivery, not US Postal Service
- — At local FedEx facility - Your package is expected to arrive on the scheduled delivery date
- — On the way - A trusted third-party vendor is on the way with your package
- — Address corrected
- — Delivery exception - Future delivery requested
- — Delivery exception - A request was made to change this delivery date
- — Delivery updated - Package at station, arrived after courier dispatch
- — On the way - Paperwork available for non-FedEx broker
- — Delivery updated - Delivery updated, scheduled for next business day
- — Shipment exception - Held, cleared regulatory agency(s) after aircraft/truck departed
- — Delivery exception - Incorrect address - Apartment/Suite number
- — Delivered to a non-FedEx clearance broker
- — At local FedEx facility - Package not delivered/not attempted
- — Clearance delay - Import
- — Delivery exception - Your package was damaged
- — Shipment exception - We're waiting for more packages from your multi-piece shipment
- — Hold at location request accepted - Shipment is being redirected as requested to FedEx OnSite
- — Delivery option requested
- — On the way - Paperwork available
- — Hold at location request accepted - Shipment is being redirected as requested to FedEx Office
- — Delivery exception - Incorrect address - Recipient moved
- — Hold at location request accepted - Shipment is being redirected as requested to FedEx Facility
- — At local FedEx facility - Alternate delivery requested
- — Delivered - Delivered to recipient at FedEx Ground
- — Delivery exception - Incorrect address - Street name
- — Clearance delay - Import - Detailed broker information is required
- — Clearance delay - Import - All pieces have not arrived at clearance port together
- — Clearance delay - Import - The shipment needs to go through a formal clearance process and is therefore delayed
- — Shipment exception - Unacceptable or incompatible Hazardous material
- — Clearance delay - Import - Itemized breakdown of product composition required
- — Scheduled delivery updated - We have worked with the shipper to schedule your delivery
- — Clearance delay - Import - A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance
- — Return label link emailed to return sender
- — Shipment exception - Unable to contact recipient for broker info
- — Delivery exception - Retrieved shipment
- — At FedEx origin facility - We are working with the shipper to schedule your delivery
- — Clearance delay - Import - A Personal Effects form or self-clearance is required
- — Delivery option request cancelled
- — On the way - Package to be cleared by FedEx broker
- — At local FedEx facility - We are working with the shipper to schedule your delivery
- — Return label link expiring soon
- — Clearance delay - Import - Import license or permit is required for clearance
- — Shipment exception - Your package is over the size/weight limit
- — Clearance delay - Import - Importer/Consignee supplied CI has not been received
- — Delivery option updated
- — Clearance delay
- — Return label link expired
- — Clearance delay - Import - A detailed commodity breakdown with itemized description and values is required
- — Clearance delay - Import - A specialized form/statement from the shipper is required
- — At local FedEx facility - Tendered at FedEx Authorized ShipCenter
- — Scheduled delivery updated
- — Operational Delay - Incorrect Address
- — Delay - The business is experiencing an ongoing strike and cannot receive packages
- — Operational Delay - We're waiting for more packages from your multi-piece shipment
- — Shipment arriving On-Time
- — Weather Delay - Local weather delay, delivery not attempted
- — Hold at location request accepted
- — At delivery
- — Weather Delay
- — Shipment arriving early
- — Operational Delay - Incorrect address - Apartment/Suite number
- — Delay - Held, unable to collect payment
- — Clearance Delay
- — Delivery option requested - Hold at FedEx Facility request received - Check back later for shipment status
- — Weather Delay - Local weather delay - Delivery not attempted
- — Delivery option requested - Hold at FedEx Office request received - Check back later for shipment status
- — Delivery updated - Airwaybill received without package
- — Delay - A request was made to change this delivery date
- — Delivery exception - FedEx redirected your package to a nearby FedEx location
- — Shipment exception
- — Clearance delay - Export
- — Delay - Adult recipient unavailable (age and required identification vary by country
- — Shipment exception - Shipment weight corrected
- — Delay - Shipment Refused by recipient
- — Local Delay - Local delivery restriction, delivery not attempted
- — At local FedEx facility - Tendered at FedEx Facility
- — Delivery option requested - Hold at FedEx OnSite request received - Check back later for shipment status
- — Delivery option requested - Hold at FedEx Authorized ShipCenter request received - Check back later for shipment status
- — Operational Delay - No attempt made, delivery scheduled for next business day
- — On the way - Tendered to authorized agent for final delivery
- — Delay
- — Operational Delay - Package part of incomplete shipment
- — Delay - Unable to contact recipient for broker info
- — Delay - Local delivery restriction - Delivery not attempted
- — Delay - Unacceptable or incompatible Hazardous material
Tracking package of FedEx
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking FedEx and get your package location updates to your e-mail, you can Register on our website.
FedEx — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!