What this status means
FedEx has handed your parcel to a customs clearance broker that is not part of FedEx. The broker deals with the import paperwork and customs checks for your shipment. The parcel is not at your address and has not been delivered to you, even though the word "Delivered" appears in the message. It is with the broker, who is the final recipient of this step only.
Is my package delayed?
By itself, this message is normal for shipments that cross a border and use an outside broker. It is not a failure or a loss. It can mean a hold-up if clearance takes longer than the previous steps, and a small share of parcels later show "Clearance delay - Import".
What happens next
Most often, in about half of cases, the next update is "International shipment release - Import", which means customs has cleared the parcel. After that it returns to the FedEx network for delivery. Some parcels instead:
- become available for pickup
- show that paperwork is waiting for the broker
- show a clearance delay
What you can do
- Wait and keep checking the tracking history for a release message.
- If you hired the broker, or the seller named one, ask them for the status. They may need documents such as the invoice or ID, and may charge duties or taxes.
- If nothing changes for longer than usual, contact FedEx or the seller.
- Have your tracking number and order details ready.
Previous status updates:
- On FedEx vehicle for delivery 131
- International shipment release - Import 79
- On the way - Paperwork available for non-FedEx broker 50
- On the way - A trusted third-party vendor is on the way with your package 8
- At local FedEx facility 7
- Ready for recipient pickup - Package available for pickup 2
- At destination sort facility 2
- Delivery exception - A request was made to change this delivery date 2
- Delivery exception - Location security restrictions - Delivery will be reattempted 1
- Shipment exception - We're waiting for more packages from your multi-piece shipment 1
Next status updates:
- International shipment release - Import 8
- Ready for recipient pickup - Package available for pickup 2
- On the way - Paperwork available for non-FedEx broker 2
- On the way - Package available for clearance 1
- On the way 1
- Clearance delay - Import 1
Other FedEx statuses associated with «misc»
- — Shipment exception - Barcode label unreadable and replaced
- — At local FedEx facility - Scheduled for delivery next business day
- — At local FedEx facility - Delivery scheduled via FedEx Home Delivery, not US Postal Service
- — At local FedEx facility - Your package is expected to arrive on the scheduled delivery date
- — On the way - A trusted third-party vendor is on the way with your package
- — Address corrected
- — Delivery exception - Future delivery requested
- — Delivery exception - A request was made to change this delivery date
- — Delivery updated - Package at station, arrived after courier dispatch
- — On the way - Paperwork available for non-FedEx broker
- — Delivery updated - Delivery updated, scheduled for next business day
- — Shipment exception - Held, cleared regulatory agency(s) after aircraft/truck departed
- — Delivery exception - Incorrect address - Apartment/Suite number
- — At local FedEx facility - Package not delivered/not attempted
- — Clearance delay - Import
- — Delivery exception - Your package was damaged
- — Shipment exception - We're waiting for more packages from your multi-piece shipment
- — Hold at location request accepted - Shipment is being redirected as requested to FedEx OnSite
- — Delivery option requested
- — On the way - Paperwork available
- — Hold at location request accepted - Shipment is being redirected as requested to FedEx Office
- — Hold at location request accepted - Shipment is being redirected as requested to FedEx Facility
- — Delivery exception - Incorrect address - Recipient moved
- — At local FedEx facility - Alternate delivery requested
- — Delivered - Delivered to recipient at FedEx Ground
- — Delivery exception - Incorrect address - Street name
- — Clearance delay - Import - Detailed broker information is required
- — Clearance delay - Import - All pieces have not arrived at clearance port together
- — Clearance delay - Import - The shipment needs to go through a formal clearance process and is therefore delayed
- — Shipment exception - Unacceptable or incompatible Hazardous material
- — Clearance delay - Import - Itemized breakdown of product composition required
- — Scheduled delivery updated - We have worked with the shipper to schedule your delivery
- — Clearance delay - Import - A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance
- — Return label link emailed to return sender
- — Shipment exception - Unable to contact recipient for broker info
- — Delivery exception - Retrieved shipment
- — At FedEx origin facility - We are working with the shipper to schedule your delivery
- — On the way - Package to be cleared by FedEx broker
- — Clearance delay - Import - A Personal Effects form or self-clearance is required
- — Delivery option request cancelled
- — At local FedEx facility - We are working with the shipper to schedule your delivery
- — Return label link expiring soon
- — Clearance delay - Import - Import license or permit is required for clearance
- — Shipment exception - Your package is over the size/weight limit
- — Clearance delay - Import - Importer/Consignee supplied CI has not been received
- — Delivery option updated
- — Clearance delay
- — Clearance delay - Import - A detailed commodity breakdown with itemized description and values is required
- — Return label link expired
- — Operational Delay - We're waiting for more packages from your multi-piece shipment
- — Clearance delay - Import - A specialized form/statement from the shipper is required
- — At local FedEx facility - Tendered at FedEx Authorized ShipCenter
- — Scheduled delivery updated
- — Operational Delay - Incorrect Address
- — Delay - The business is experiencing an ongoing strike and cannot receive packages
- — Shipment arriving On-Time
- — Delivery exception - Damaged, handling per shipper instructions
- — Operational Delay - Incorrect address - Apartment/Suite number
- — Hold at location request accepted
- — At delivery
- — At local FedEx facility - Tendered at FedEx Facility
- — Weather Delay
- — Shipment arriving early
- — Delay - Held, unable to collect payment
- — Clearance Delay
- — Local Delay - Local delivery restriction, delivery not attempted
- — Delivery option requested - Hold at FedEx Facility request received - Check back later for shipment status
- — Weather Delay - Local weather delay - Delivery not attempted
- — Delivery option requested - Hold at FedEx Office request received - Check back later for shipment status
- — Delivery updated - Airwaybill received without package
- — Delay - Shipment Refused by recipient
- — Delay - A request was made to change this delivery date
- — Delivery exception - FedEx redirected your package to a nearby FedEx location
- — Shipment exception
- — Clearance delay - Export
- — Delay - Adult recipient unavailable (age and required identification vary by country
- — Shipment exception - Shipment weight corrected
- — Weather Delay - Local weather delay, delivery not attempted
- — Operational Delay - Package part of incomplete shipment
- — Delivery option requested - Hold at FedEx Authorized ShipCenter request received - Check back later for shipment status
- — Operational Delay - No attempt made, delivery scheduled for next business day
- — On the way - Tendered to authorized agent for final delivery
- — Delay
- — Delivery option requested - Hold at FedEx OnSite request received - Check back later for shipment status
- — Delay - Unable to contact recipient for broker info
- — Delay - Local delivery restriction - Delivery not attempted
- — Delay - Unacceptable or incompatible Hazardous material
Tracking package of FedEx
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking FedEx and get your package location updates to your e-mail, you can Register on our website.
FedEx — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
Right now only!