FedEx

Clearance delay - Import - A Personal Effects form or self-clearance is required

FedEx tracking parcel

What this status means

The parcel has reached the destination country and is held at FedEx's import customs stage. Customs needs more paperwork before it can be cleared. Here, FedEx says a Personal Effects form is required, or the recipient must clear the shipment themselves (self-clearance). The parcel is safe, but it is waiting for documents, not moving.

Is my package delayed?

Yes, this is an exception, not a routine step. The parcel will not move on until the missing form or self-clearance is dealt with, so the delay can grow if nobody acts. It is not a sign of loss or damage.

What happens next

Once the required form is provided or the shipment is self-cleared, the next update is usually "International shipment release - Import". That is what followed this message every time. After release, the parcel goes on to local delivery. Any customs charges are usually settled around this point.

What you can do

  • Check your email, texts and the tracking page for a FedEx request about the form or clearance.
  • Contact FedEx customs or customer service soon, with your tracking number, and ask exactly which form or self-clearance steps they need.
  • Ask the seller or sender to supply or help complete the document, and keep the order details and invoice ready.
  • Be prepared to pay any duties or taxes customs assesses.

Previous status updates:

Next status updates:


Other FedEx statuses associated with «misc»


Tracking package of FedEx

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