What this status means
UPS tried to deliver the parcel, but the driver found the delivery location vacant. This usually means the address looked empty or unoccupied, for example a closed business, an empty unit or a property nobody appears to be using. The parcel is still with UPS and is normally back on the delivery vehicle or at a local UPS facility.
Is my package delayed?
This is an exception, not a routine step. The delivery did not happen, so the parcel will arrive later than planned. It does not mean the parcel is lost. The cause is often an address problem or a location that was closed at the time of the visit, so it is worth checking the details.
What happens next
UPS usually either tries the delivery again or holds the parcel while it sorts out the address. If the address turns out to be wrong or unusable, the parcel may be held for correction or returned to the sender. Tracking should show a new attempt, a hold, or a return step.
What you can do
- Check that the address on the order is complete and correct, including unit, suite or floor numbers.
- Keep watching the tracking history for a new delivery attempt.
- If nothing changes or the status repeats, contact UPS with your tracking number and confirm the delivery address.
- If the address on the order is wrong, contact the seller with your order details so they can arrange a correction or a resend.
Other UPS statuses associated with «delivery attempt failed»
- — The receiving business was closed and delivery has been rescheduled for the next business day
- — The receiver was not available for delivery. We'll make a second attempt the next business day
- — Delivery Attempted, The receiver was not available for delivery. We'll make a second attempt the next business day
- — Delivery Attempted, We were unable to deliver your package. It's on the way to a secure UPS Access Point™ location for pick up
- — We tried to deliver to the business, but it was closed. A second attempt will be made the next business day
- — We tried to deliver the package, but were unable to receive payment. A second attempt will be made the next business day
- — Delivery Attempted, We tried to deliver to the business, but it was closed. A second attempt will be made the next business day
- — We missed you again. A final attempt will be made the next business day
- — Delivery Attempted: No Access to Delivery Location
- — The receiver was not available at the time of the final delivery attempt
- — Our driver cannot complete delivery. We are trying to get the security access our driver needs for this delivery
- — On the Way, The receiving business was closed and delivery has been rescheduled for the next business day
- — Second Delivery Attempted, The driver was not able to receive payment. A final attempt will be made the next business day
- — Delivery Attempted, We've left a notice about the package
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We will contact the sender
- — We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day
- — Second Delivery Attempted, We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day
- — Post Office Attempted Delivery, The post office attempted delivery of your UPS Ground Saver® package, but the receiving business was closed
- — Final Delivery Attempt Made, The driver was unable to collect funds on the final delivery attempt
- — We tried to deliver your package, but we were unable to collect funds. We'll try again on the next business day
- — Package delivery was attempted
- — Second Delivery Attempted, We missed you again. A final attempt will be made the next business day
- — The receiving business was closed at the time of the final delivery attempt
- — Due to operating conditions, your package may be delayed / Delivery will be delayed by one business day
- — Package delivery was missed
- — Delivery has been rescheduled due to holiday closures / Your delivery will be rescheduled
- — The receiver was not available at the time of the final delivery attempt / We require a phone number for the delivery address
- — The receiver was not available at the time of the delivery attempt
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We're unable to contact the receiver
- — The receiver was not available at the time of the delivery attempt. / We will contact the sender
- — The post office attempted delivery of your UPS SurePost® package, but the receiving business was closed
- — The receiver was not available at the time of the delivery attempt / We will contact the sender
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address
- — The receiver is no longer in business
- — Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer pick up
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Package delivery was missed due to unavailable addressee or closed office
- — We're in the process of returning this package to the sender / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Final Delivery Attempt Made, The driver was unable to collect funds on the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Receiver not available. UPS Access Point™ service canceled. Will make 2nd delivery attempt at the receiver's address
- — Post Office Attempted Delivery
- — We missed you again. We'll make a final attempt on the next business day
- — Your package was reported as damaged and has been left with the receiver
- — Unable to Deliver, A contact number for the shipper or receiver is needed. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The post office attempted to deliver your UPS SurePost package and left a delivery notice with instructions
- — The post office attempted to deliver your UPS SurePost® package and left a delivery notice with instructions
- — The receiver was not available at the time of the final delivery attempt / We've contacted the receiver
- — The post office attempted delivery of your UPS SurePost package, but the receiving business was closed
- — The receiver was not available at the time of the second delivery attempt. A final attempt will be made
Tracking package of UPS
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.
UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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