The receiving business was closed and delivery has been rescheduled for the next business day
UPS tracking parcelWhat this status means
A UPS driver tried to deliver the parcel to a business address, but the business was closed. The parcel was not handed over. UPS has moved the delivery to the next business day. The parcel is usually back at a UPS facility or in the UPS network, not lost.
Is my package delayed?
This is a delivery exception, so the parcel has missed its first delivery attempt. The cause is ordinary: the address was closed at the time of the visit. Delays are usually short, but a closed address can repeat the problem. Nothing is guaranteed.
What happens next
In most cases, about three quarters, the next step is "Processing at UPS Facility", as the parcel is sorted again for a new attempt. In about one in five cases the next line is "On the Way, Processing at UPS Facility". After that you should see a new out-for-delivery scan on the next business day. A repeated closed-business message means the second attempt also failed.
What you can do
- Check that someone can receive the parcel during opening hours on the next business day.
- If your business closes early, has a holiday closure or has a separate receiving desk, tell colleagues to expect it.
- If the status does not move on, or the attempt fails again, contact UPS with your tracking number and ask about holding the parcel or changing the delivery.
- If UPS cannot help, contact the seller with your order details.
Previous status updates:
- Processing at UPS Facility 123
- On the Way, The receiving business was closed and delivery has been rescheduled for the next business day 31
- Out For Delivery Today 3
- Loaded on Delivery Vehicle 2
- The receiving business was closed and delivery has been rescheduled for the next business day 2
- Delivery has been rescheduled to the next business day due to holiday closures 2
- We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day 1
- Arrived at Facility 1
- We've misrouted the package. This may cause a delay 1
Next status updates:
- Processing at UPS Facility 128
- On the Way, Processing at UPS Facility 31
- The receiving business was closed and delivery has been rescheduled for the next business day 2
- Departed from Facility 1
- On the Way, The receiving business was closed and delivery has been rescheduled for the next business day 1
- On the Way, Your delivery will be rescheduled1
- We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day 1
- Arrived at Facility 1
Other UPS statuses associated with «delivery attempt failed»
- — The receiver was not available for delivery. We'll make a second attempt the next business day
- — Delivery Attempted, The receiver was not available for delivery. We'll make a second attempt the next business day
- — Delivery Attempted, We were unable to deliver your package. It's on the way to a secure UPS Access Point™ location for pick up
- — We tried to deliver to the business, but it was closed. A second attempt will be made the next business day
- — We tried to deliver the package, but were unable to receive payment. A second attempt will be made the next business day
- — Delivery Attempted, We tried to deliver to the business, but it was closed. A second attempt will be made the next business day
- — We missed you again. A final attempt will be made the next business day
- — Delivery Attempted: No Access to Delivery Location
- — Our driver cannot complete delivery. We are trying to get the security access our driver needs for this delivery
- — The receiver was not available at the time of the final delivery attempt
- — On the Way, The receiving business was closed and delivery has been rescheduled for the next business day
- — Second Delivery Attempted, The driver was not able to receive payment. A final attempt will be made the next business day
- — Delivery Attempted, We've left a notice about the package
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We will contact the sender
- — Package delivery was attempted
- — The receiving business was closed at the time of the final delivery attempt
- — We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day
- — Final Delivery Attempt Made, The driver was unable to collect funds on the final delivery attempt
- — We tried to deliver your package, but we were unable to collect funds. We'll try again on the next business day
- — Second Delivery Attempted, We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day
- — Post Office Attempted Delivery, The post office attempted delivery of your UPS Ground Saver® package, but the receiving business was closed
- — Second Delivery Attempted, We missed you again. A final attempt will be made the next business day
- — The post office attempted delivery of your UPS SurePost package, but the receiving business was closed
- — The receiver was not available at the time of the second delivery attempt. A final attempt will be made
- — Due to operating conditions, your package may be delayed / Delivery will be delayed by one business day
- — Package delivery was missed
- — Delivery has been rescheduled due to holiday closures / Your delivery will be rescheduled
- — The receiver was not available at the time of the final delivery attempt / We require a phone number for the delivery address
- — The receiver was not available at the time of the delivery attempt
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We're unable to contact the receiver
- — The receiver was not available at the time of the delivery attempt. / We will contact the sender
- — The post office attempted delivery of your UPS SurePost® package, but the receiving business was closed
- — The receiver was not available at the time of the delivery attempt / We will contact the sender
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address
- — The receiver is no longer in business
- — Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer pick up
- — The delivery location is vacant
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Package delivery was missed due to unavailable addressee or closed office
- — We're in the process of returning this package to the sender / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Final Delivery Attempt Made, The driver was unable to collect funds on the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Receiver not available. UPS Access Point™ service canceled. Will make 2nd delivery attempt at the receiver's address
- — Post Office Attempted Delivery
- — We missed you again. We'll make a final attempt on the next business day
- — Your package was reported as damaged and has been left with the receiver
- — Unable to Deliver, A contact number for the shipper or receiver is needed. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The post office attempted to deliver your UPS SurePost package and left a delivery notice with instructions
- — The post office attempted to deliver your UPS SurePost® package and left a delivery notice with instructions
- — The receiver was not available at the time of the final delivery attempt / We've contacted the receiver
Tracking package of UPS
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