UPS

We tried to deliver to the business, but it was closed. A second attempt will be made the next business day

UPS tracking parcel

What this status means

The UPS driver came to the delivery address on the day the parcel was out for delivery, but the address was treated as a business and it was closed. Nobody could accept the parcel, so the driver took it back. The parcel is not lost. It is back with UPS, usually at the local facility.

Is my package delayed?

This is an exception, but a common and minor one. It means one delivery day was missed. The message says a second attempt will be made the next business day, so the delivery date moves back by at least that much. It does not by itself point to damage or loss.

What happens next

Most often, in about two thirds of cases, the next update is "Processing at UPS Facility" (or a similar "On the Way" version). This means the parcel is being scanned and sorted again before it goes back on a vehicle. In fewer cases it goes straight to "Out For Delivery Today". Another failed attempt is possible if the address is still closed.

What you can do

  • Check that someone is present at the address during opening hours on the next business day.
  • If the address is a home or a different building, check that it was entered correctly.
  • If the parcel has not moved on, or another attempt fails, contact UPS with your tracking number.
  • If you ordered it online, contact the seller with your order details if UPS cannot help.

Previous status updates:

Next status updates:


Other UPS statuses associated with «delivery attempt failed»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.