What this status means
UPS tried to deliver the parcel to a business address, and the driver reported that the business at that address no longer operates there. The parcel is still with UPS, usually on a delivery vehicle or at a local facility. It has not been handed over to anyone. This is different from "business closed" for the day, which only means nobody was there to receive it.
Is my package delayed?
This is an exception, not a routine step. The message usually means the delivery cannot go ahead as addressed. A delay is likely until the address is clarified or corrected. In some cases the address is corrected and delivery continues, but nothing is guaranteed.
What happens next
- UPS may correct the address and send the parcel on, which is the most common follow-up message seen after this one.
- The same message may be repeated while UPS reviews the shipment.
- If the address cannot be fixed, the parcel may be returned to the sender.
What you can do
- Check that the delivery address and business name are correct and that you can still receive parcels there.
- Keep watching the tracking history for an "address was corrected" update.
- If nothing changes, or the address is wrong, contact the seller first, since they can confirm the address on the order, then UPS.
- Have your tracking number, order details and the correct address ready.
Previous status updates:
- On the Way, The receiver is no longer in business2
Next status updates:
- The receiver is no longer in business. / The address was corrected 1
- On the Way, The receiver is no longer in business1
Other UPS statuses associated with «delivery attempt failed»
- — The receiving business was closed and delivery has been rescheduled for the next business day
- — The receiver was not available for delivery. We'll make a second attempt the next business day
- — Delivery Attempted, The receiver was not available for delivery. We'll make a second attempt the next business day
- — Delivery Attempted, We were unable to deliver your package. It's on the way to a secure UPS Access Point™ location for pick up
- — We tried to deliver to the business, but it was closed. A second attempt will be made the next business day
- — We tried to deliver the package, but were unable to receive payment. A second attempt will be made the next business day
- — Delivery Attempted, We tried to deliver to the business, but it was closed. A second attempt will be made the next business day
- — We missed you again. A final attempt will be made the next business day
- — Delivery Attempted: No Access to Delivery Location
- — The receiver was not available at the time of the final delivery attempt
- — Our driver cannot complete delivery. We are trying to get the security access our driver needs for this delivery
- — On the Way, The receiving business was closed and delivery has been rescheduled for the next business day
- — Second Delivery Attempted, The driver was not able to receive payment. A final attempt will be made the next business day
- — Delivery Attempted, We've left a notice about the package
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We will contact the sender
- — We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day
- — Second Delivery Attempted, We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day
- — Post Office Attempted Delivery, The post office attempted delivery of your UPS Ground Saver® package, but the receiving business was closed
- — Final Delivery Attempt Made, The driver was unable to collect funds on the final delivery attempt
- — We tried to deliver your package, but we were unable to collect funds. We'll try again on the next business day
- — Package delivery was attempted
- — Second Delivery Attempted, We missed you again. A final attempt will be made the next business day
- — The receiving business was closed at the time of the final delivery attempt
- — Due to operating conditions, your package may be delayed / Delivery will be delayed by one business day
- — Package delivery was missed
- — Delivery has been rescheduled due to holiday closures / Your delivery will be rescheduled
- — The receiver was not available at the time of the final delivery attempt / We require a phone number for the delivery address
- — The receiver was not available at the time of the delivery attempt
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We're unable to contact the receiver
- — The receiver was not available at the time of the delivery attempt. / We will contact the sender
- — The post office attempted delivery of your UPS SurePost® package, but the receiving business was closed
- — The receiver was not available at the time of the delivery attempt / We will contact the sender
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address
- — Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer pick up
- — The delivery location is vacant
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Package delivery was missed due to unavailable addressee or closed office
- — We're in the process of returning this package to the sender / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Final Delivery Attempt Made, The driver was unable to collect funds on the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Receiver not available. UPS Access Point™ service canceled. Will make 2nd delivery attempt at the receiver's address
- — Post Office Attempted Delivery
- — We missed you again. We'll make a final attempt on the next business day
- — Your package was reported as damaged and has been left with the receiver
- — Unable to Deliver, A contact number for the shipper or receiver is needed. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The post office attempted to deliver your UPS SurePost package and left a delivery notice with instructions
- — The post office attempted to deliver your UPS SurePost® package and left a delivery notice with instructions
- — The receiver was not available at the time of the final delivery attempt / We've contacted the receiver
- — The post office attempted delivery of your UPS SurePost package, but the receiving business was closed
- — The receiver was not available at the time of the second delivery attempt. A final attempt will be made
Tracking package of UPS
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.
UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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